Frequently Asked Questions
How is Mimecast’s DLP different from traditional data loss prevention tools?
Mimecast pairs policy-based email DLP with Incydr's behavioral analytics, replacing static content-matching rules common in traditional DLP with real risk context. Instead of keyword matches that demand constant tuning and flood teams with false positives, Incydr monitors how data actually moves and prioritizes events by user, destination, and source.
What types of data loss can Mimecast prevent?
Mimecast helps prevent both accidental and intentional data loss. This includes sensitive files shared via email, data uploaded to unsanctioned cloud apps or GenAI tools, intellectual property exfiltrated during employee offboarding, and regulated data like PCI, PII, HIPAA, or GDPR information leaving the organization.
How does Mimecast handle insider risk without disrupting employee productivity?
Our insider risk management (IRM) and DLP solution is Incydr, which monitors file activity in the background without blocking normal collaboration using a lightweight endpoint agent, browser extension, and cloud connectors. It uses behavioral context to distinguish routine work from genuinely risky behavior, and can nudge users in real-time or block high-risk scenarios, balancing security and productivity.
How quickly can Mimecast’s DLP solution be deployed?
Because the platform is cloud-based and Incydr doesn’t depend on predefined content policies to start detecting risk, organizations can gain visibility into data movement within hours or days, not the weeks or months typically required by legacy DLP solutions. Unlike other solutions, there’s no policy setup required to get visibility into unsanctioned data movement, so teams will instantly see everything after the endpoint agent and browser extension are deployed.
What should I do if I discover an employee is leaking sensitive data?
Contain the risk immediately by revoking access and isolating affected devices using built-in EDR and IAM/PAM integrations. Review the incident using Incydr’s detailed activity logs including file preview & download capabilities to understand what data was moved, where it went, and whether it was intentional. Escalate to your legal and HR teams as needed, and use the findings to strengthen policies and response workflows.
How does Mimecast's Email DLP work?
Mimecast scans outbound email content, attachments, subject lines, and metadata using content policies, pattern matching, and document fingerprinting. When a policy violation is detected, Mimecast can block the message, quarantine it for review, or route it through secure messaging automatically.
What happens when an Email DLP policy is triggered?
Depending on your configuration, Mimecast can block the email, hold it for administrator review, send it via secure messaging, or strip sensitive metadata from attachments. These actions are automated and customizable by user, group, or content type.
Can Mimecast protect data beyond email?
Yes. Mimecast Incydr extends data protection beyond email by monitoring file activity across endpoints, cloud storage, browsers, and web apps. Together, email DLP and Incydr provide coverage across the most common channels where sensitive data is lost.
Does Mimecast support regulatory compliance?
Mimecast helps organizations meet requirements for GDPR, HIPAA, PCI-DSS, and other frameworks by enforcing content policies on sensitive data, providing tamper-proof evidence of policy violations, and securing how regulated information is shared.
Can Mimecast’s DLP solutions integrate with Microsoft 365?
Yes. Mimecast integrates with Exchange and Microsoft 365 as a specialized security layer, applying DLP policies to all outgoing email without disrupting existing workflows or requiring users to change how they send messages. Incydr can ingest Microsoft Purview MIP tags for visibility.
What is the difference between email DLP and endpoint DLP?
Email DLP focuses on scanning and controlling sensitive data sent through email. Endpoint DLP monitors file activity on devices, including copies to USB drives, uploads to cloud apps, and transfers through browsers. Mimecast covers both through its email DLP policies and Incydr's endpoint monitoring.
How does Mimecast handle secure file sharing in email?
Mimecast Large File Send lets users share files up to 2 GB securely while enforcing DLP policies. This gives employees a safe alternative to unsanctioned file-sharing services and keeps sensitive transfers under organizational control.