Customer Success


    Your success is at the heart of everything we do

    At Mimecast, we know that successful customers don’t just require great products, but also training, education and flawless implementation. That’s why we’ve created the Legendary Customer Success program. By pulling these elements together, we help our customers become legends.


    Knowledge base

    Ready to become part of the Mimecast experience? Join Mimecaster Central, the official support community where Mimecast customers come together for Legendary Customer Success!

    Connect with thousands of like-minded peers to ask all your Mimecast questions, share product ideas, view Knowledge Base documentation and climb the community leaderboards!

    Technical support

    At Mimecast, our support teams and packages are designed specifically to ensure that no matter the size of your organization, we have you covered.


    Implementation services

    Our packages and services are designed to get you implemented and realizing value as quickly as possible. Regardless of your size, we have you covered.

    Up-skill your entire organization with unlimited access to live instructor-led and self-paced training courses

    From end users to technical administrators, these training videos and live, instructor-led courses allow everyone at your organization to master they skills they need to work smarter. Maximize the return on your Mimecast investment with unlimited access to all courses.


    Customer stories

    Tens of thousands of organizations globally—from the small to Fortune 500—and millions of end users rely on Mimecast everyday.

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