Mimecast Contracts

Our Current Contracts

Welcome to the Mimecast contracts site, where you may locate various contract documents for Mimecast’s service offerings. Where your order forms contain a reference to this site, the applicable contract documents herein form part of your contractual relationship with Mimecast. These contracts were last updated on 1 July 2019.

If the party contracting for Mimecast is located in the United States, United Kingdom, Republic of South Africa, or Australia, then the (US/ UK/ RSA/ AUS) contracts below will apply. If the party contracting for Mimecast is located in Germany then the (Germany) contracts below will apply.

 

Email Services / Awareness Training Services

General Terms and Conditions (US/UK/RSA/AUS) (ENG)

Terms and Conditions / Geschäftsbedingungen (German) (GER)

Terms and Conditions / Geschäftsbedingungen (German) (ENG)

Awareness Training Terms & Conditions (US/UK/RSA/AUS) (ENG)

Compliance Protect Terms & Conditions (US/UK/RSA/AUS) (ENG)

 

Web Security Services

Web Security Terms & Conditions (US/ UK/ RSA/ AUS) (ENG)

Web Security Terms / Geschäftsbedingungen (Germany) (GER)

Web Security Terms / Geschäftsbedingungen (Germany) (ENG)

 

Service Levels & Support Description

Direct Customers of Mimecast (US/ UK/ RSA/ AUS) (ENG)

Customers of Partner MSP (US/ UK/ RSA/ AUS) (ENG)

Direct Customers of Mimecast (Germany) (GER)

 

Third Party Services

Segasec Services Terms & Conditions (US/UK/RSA/AUS) (ENG)

 


Existing Customers?

If you are an existing Mimecast Customer that has already signed on with us, please enter your name, company name, and email address below, and we’ll send you a copy of your contract. If you would prefer to contact a member of our team, you can click here.