Our Current Contracts
Welcome to the Mimecast contracts site, where you may locate various contract documents for Mimecast’s service offerings. Where your order forms contain a reference to this site, the contract documents herein for the applicable services, as specified below, form part of your contractual relationship with Mimecast.
The Global versions will generally apply, except the GER versions will apply if the party contracting for Mimecast is located in Germany.
Email Services / Awareness Training Services
General Terms and Conditions / Geschäftsbedingungen: Applies to all Email Services, Awareness Training Services, Compliance Protect Services, and Brand And Domain Protection Services.
Awareness Training Terms & Conditions: Applies only to Awareness Training Services, in addition to the General Terms & Conditions.
Compliance Protect Terms & Conditions: Applies only to Compliance Protect Services, in addition to the General Terms & Conditions.
Web Security Services
Web Security Services Terms & Conditions / Geschäftsbedingungen: Exclusively applies to Web Security Services.
Brand and Domain Protection Services
Brand Exploit Protection (Segasec) Terms & Conditions: Applies to all Brand Exploit Protect (Segasec) Services, in addition to the General Terms & Conditions.
DMARC Analyzer Services Terms & Conditions: Applies to all Mimecast DMARC Analyzer Services, in addition to the General Terms & Conditions.
Service Levels & Support Description
For Customers of Mimecast: Applies to Email Services and Web Security Services.
For Managed Service Provider: This applies to MSP partners of Mimecast reselling Email Services and Web Security Services.
If you are an existing Mimecast Customer that has already signed on with us, please enter your name, company name, and email address below, and we’ll send you a copy of your contract. If you would prefer to contact a member of our team, you can click here.