Our Current Contracts
Welcome to the Mimecast contracts site, where you will find the contract documents for Mimecast’s various service offerings. The applicable Terms & Conditions as specified below, form part of your contractual relationship with Mimecast.
The Global versions below will generally apply, except the “GER versions” will apply if the party contracting for Mimecast is located in Germany.
Service Agreement
The Service Agreement consists of the General Terms & Conditions and the Service Schedule and applies to all Mimecast Services.
Global & UK / EU - English / EU - German / EU - French
Service Schedule
The Service Schedule forms part of the Service Agreement or your existing Agreement with Mimecast.English version / German version / French version
Evaluation Agreement - All Services
This Agreement governs the use of the Mimecast Services for evaluation purposes.
Evaluation Agreement / GER version - English / GER version - German / Global version - French
Evaluation Agreement - Incydr Only
This Agreement governs the use of the Mimecast Services for evaluation purposes for Incydr.
Evaluation Agreement / GER version - English / GER version - German / Global version - French
Evaluation Terms for Existing Customers
Evaluation Terms for Existing Customers / GER version - English / GER version - German / Global version - French
Service Level and Support (SLA)
Additional Documents referenced in the Service Agreement and Service Schedule.
| Document | Applicable Service & Language |
|---|---|
|
Service Levels & Support Description |
For Customers of Mimecast English version / GER version For Managed Service Provider |
|
Incydr Service Levels |
For Customers utilizing Incydr Services English version |
|
Aware Service Levels |
For Customers utilizing Aware Services English version |
Simply Migrate Software End User License Agreement
Simply Migrate Software End User License Agreement: The Simply Migrate Software End User License Agreement applies to the use of Mimecast's Simply Migrate Software.
Global version / Global version - French
Data Processing Terms
To access our data processing terms click here.
Beta Agreement
The Beta Agreement governs access to Mimecast products and services that are currently in beta and other pre-release testing phases.
Global Version / GER version - English / GER version - German