Security Awareness Training & User Behavior

    Reduce human-driven risk at its source
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    Make employees part of your security fabric with award-winning security awareness training

    When successful cyberattacks are analyzed, they often have one thing in common – some user, somewhere, did something that could have been avoided. Even with today’s most advanced protection, organizations remain vulnerable because of one key factor: human error. The truth is if your employees aren’t ready for a cyberattack, neither is your organization.

    Fortunately, continuous security awareness transforms employees into a trusted first line of defense. With Mimecast Awareness Training, you can measurably reduce risk while winning new and unexpected allies in the struggle to keep your organization’s work protected.

    Benefits
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    Inspire a culture of awareness

    Build genuine security awareness with the industry’s most engaging and humorous content
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    Test resilience with real world attacks

    Measure your employees’ readiness using de-weaponized phishing attacks from the real-world

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    Identify risk in real-time

    Track progress and monitor vulnerability with dynamic risk scoring

    Mimecast's Complimentary Cybersecurity Training Kit

    Our Solution

    The preferred platform for an integrated approach to email security and security awareness training.

    Mimecast Awareness Training is designed with you and your learners in mind. Our solution brings together all the elements of effective security awareness continuously, in partnership with Email Security, and serves as a launch pad for reduced risk and a more resilient organization.

    01.

    World-class content
    Make learners look forward to — rather than dread — training with 100+ humor-driven video modules, developed by TV and film professionals.

    02.

    Effortless administration

    Run all components of your awareness training program from a single, easy-to-use platform.

    03.

    Real-world assessment
    Safely test employees on real-world threats with de-weaponized phishing attacks that targeted your very own users in the wild.  

    04.

    Industry-specific modules
    Reinforce critical concepts mapped to key industry standards and security frameworks, including ISO, NIST, PCI DSS, GDPR, and HIPAA.

    05.

    Comprehensive reporting
    Track primary indicators of risk across the awareness training platform and take remedial action with easily discernable user risk scores. 

    06.

    Integrated risk insight
    Leverage real-world click behavior from your own email environment to identify your riskiest users. 

    How It Works

    Irresistibly fun (and funny) – See our unique training approach for yourself 

    Settling for dull and unengaging training is a security risk in and of itself. Mimecast reimagines how best to inspire security awareness, taking complex topics and making them irresistibly fun and understandable through humor – from ransomware, phishing, and impersonation fraud to regulations and privacy rules. 

    The best part? Employees don’t dread our content. They look forward to it. Engagement and entertainment are core to our approach. 

    Features

    Inspire a culture of security awareness and reduce the risk of human error from a single, easy-to-use platform

    Partner with your end users to build a resilient organization through:  

    • Continuous training that aligns with the learning styles and attention spans of the modern workforce
    • Ongoing assessments to measure progress
    • Risk scoring that identifies end users who need the most help

    Captivate employees with a humor-forward approach to security awareness training

    Employees don’t like our training - they love it. Teach them to detect and avoid threats with a video-based, micro-learning approach that makes them laugh while they learn.

    • Award-winning, video-based modules delivered to employees monthly
    • Actionable and memorable lessons, covering unique threats, their impact, and how best to respond
    • 100+ modules covering critical security topics in alignment with industry standards (ISO, NIST, PCI DSS, GDPR, and HIPAA)
    • 20+ new modules delivered each year to keep content fresh and up to date

    Train users on real-world phishing attacks to increase awareness and change behavior

    Teach your employees to detect and report all kinds of phishing threats with realistic simulations, even ones from the real-world that target your very own users.

    • De-weaponized simulations taken right from the real world
    • Pre-made and curated phishing templates
    • Customizable templates and campaigns for targeted assessments

    Track program efficacy and employee performance with comprehensive reporting

    Gather key awareness training insights at both the individual and organizational level.

    • Interactive modules reveal lesson comprehension, security awareness knowledge, and training engagement
    • Bi-annual surveys capture your learners’ sentiment towards security awareness

    Identify your riskiest users and opportunities for targeted remediation with predictive scoring

    Monitor and address indicators of risk across the root causes of human error.

    • Mimecast SAFE Score provides a predictive letter grade (A through F) for risk based on a user’s unique interactions with Awareness Training assessments
    • Integration with Email Security elevates SAFE Score with real-world click data to present an even clearer picture of user risk
    Related Products

    Protect People

    Mimecast Awareness Training equips your employees to identify and avoid the threats targeting today's digital workplace. Take real-world protection a step further by securing more components of their day-to-day online experience with Mimecast's web security and brand protection solutions.

    Web security

    Protect your employees against malicious and inappropriate websites with a 100% cloud-based service that integrates with Mimecast Email Security for consistent cyber protection.

    LEARN MORE

    Brand protection

    Safeguard your digital brand to protect employees, customers, and partners by identifying and blocking brand impersonation attacks exploiting websites similar to your own.

    LEARN MORE


    The Mimecast X1 Platform powers a fully integrated solution suite that delivers world-class protection for communications, people, and data.

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    FAQs

    Security Awareness Training FAQs

    What is security awareness training?

    Security awareness training refers to employee understanding of cyber hygiene, identifying the many ways attackers try to breach critical business systems or personal accounts, and how users play a critical role in stopping attacks to protect their organization.

    What is security awareness?

    Security awareness refers to employee understanding of cyber hygiene, identifying the many ways attackers try to breach critical business systems or personal accounts, and how users play a critical role in stopping attacks to protect their organization.

    Why do we need security awareness training?

    Research suggests that human error is involved in more than 90% of security breaches. Security awareness training mitigates user risk by educating employees about the potential mistakes and proper procedure they need to follow when utilizing email and the web. It promotes more secure behaviors to protect personal and organization data.

    What are best practices for how to develop security awareness training?

    Effective security awareness training focuses on engaging today’s workforce to reduce user risk. Many security awareness training programs ignore education best practices, delivering training in one-off sessions that overwhelm users with information or worse, are forgettable. For training to stick, it needs to be persistent, delivered regularly in small doses, to fit employees’ busy schedules. Most importantly, positive reinforcement and humor performs better than fear-based or boring messaging to improve retention of critical security topics.

    How long should a security awareness training program be?

    The length of security awareness training programs varies widely. Mimecast's approach is to provide short training sessions on a monthly basis, delivering ongoing education that keeps security best practices fresh on employees' minds.

    What awareness topics should an effective security awareness training program include?

    Mimecast Awareness Training provides 12 to 15 modules of new information security awareness training content per year, ensuring that and users get fresh and persistent training throughout the year with updated learning about the continuously changing threat landscape.

    Our program includes security awareness training on:

    • Passwords, to make sure employees use strong passwords rather than personal passwords.
    • Privacy, to show how to protect personal information of employees, customers, partners and your company.
    • Phishing training, to help employees recognize phishing attacks and to show what happens when they are careless about responding to phishing messages.
    • PCI, to help employees ensure PCI compliance by recognizing and avoiding social engineering attacks.
    • HIPAA, to help employees avoid carelessness and oversight that can lead to a catastrophic breach.
    • Ransomware, to show how easy it is to succumb to an attack and how disastrous ransomware can be to companies and individuals.
    • CEO/wire fraud, to show what CEO fraud and wire fraud look like and what it feels like to be the person who lost thousands of dollars for the company.
    • Data in motion, to show how vulnerable data is when it's in motion, and how to protect it.
    • Office hygiene, to cover best practices for securing paper, desks, screens and buildings.
    • GDPR, to outline the data privacy rights that all employees must know and practice.

    Does Mimecast offer Microsoft Office 365 security and compliance training?

    Mimecast Awareness Training includes many topics that are relevant to Microsoft Office 365 security and compliance. These include instructions in compliance for GDPR, PCI and HIPAA as well as training in how to deal with impersonation fraud, ransomware and phishing attacks.

    Ready to get started?

    Mimecast provides advanced solutions tailored to fit organizations of all sizes.

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