Engage

Human Risk-Centric Security Awareness & Training

Mitigate real risk and revolutionize security awareness with a human-centric approach.

It’s time to re-envision security awareness

Your security starts and ends with people. But human risk is still an unsolved problem for security teams of all sizes, with 68% of breaches involving a human element. Transform the way you address human risk with Mimecast Engage, a revolutionized security awareness solution powered by Mimecast’s Human Risk Management Platform. Mimecast Engage leverages risk signals and behavioral insights to deliver the right intervention and training to each employee, at the right time.

Human risk is real risk

Human risk is cybersecurity’s biggest gap, with 8% of employees causing 80% of incidents.

Traditional solutions just don’t work

Simulation metrics alone can’t measure real risk. One-size-fits-all training programs struggle to produce results.

Security teams are stretched thin

Conflicting priorities and a barrage of security alerts push human risk to the bottom of the to-do list.

Reduce human risk at its source

Identify your
riskiest employees

Gain unprecedented visibility, based on real
security data and threat analysis.

Spark real change
in behavior

Tailor training and intervention to each
employee’s actual behaviors.

Reset your
team’s focus

Deliver real security outcomes from a
platform built for simplicity and scale.

Unprecedented risk visibility

Analysis of employee email behavior, inbound attack data, and training and simulation metrics centralizes human risk signals in a single, actionable view.

Personalized engagement and training

Behavioral insights create training experiences unique to each employee, featuring Mimecast’s best-in-class video-based content.

Rapid deployment in minutes

A guided first-time setup experience accelerates your rollout and fine-tunes your program for results.

Effortless user experience

Powerful automation and an easy-to-use design reduce your workload and simplify administration.

FEATURED USE CASE

Automate training and simulation

Implement an awareness program that yields real results and say goodbye to one-size fits all approaches with Mimecast Engage.

Our Approach

Human risk management, explained.

Mimecast Engage plays well with
your existing tech stack

With organizations using up to 45 tools to secure their perimeter, integrate Mimecast to share threat intelligence,
automate crucial tasks, and respond to threats across your organization faster

Explore Integrations

The Human Risk Management Platform

To effectively safeguard an organization’s collaboration, a unified platform with integrated protection across all communication channels—email, chat, and file-sharing—is essential. This approach ensures comprehensive threat detection and mitigation, eliminating gaps in security and streamlining operations.

Our Platform

What is security awareness?

Security awareness training refers to employee understanding of cyber hygiene, identifying the many ways attackers try to breach critical business systems or personal accounts, and how users play a critical role in stopping attacks to protect their organization.

Why do we need security awareness training?

Research suggests that human error is involved in more than 90% of security breaches. Security awareness training mitigates user risk by educating employees about the potential mistakes and proper procedure they need to follow when utilizing email and the web. It promotes more secure behaviors to protect personal and organizational data.

What are best practices for how to develop security awareness training?

Companies look to security awareness to mitigate user risk. But traditional methods take on a one-size-fits-all approach and struggle to produce tangible results.

For security awareness to be effective, it needs to be powered by real-world risk insights that consider what kind of training and intervention an employee needs and when they need it.

By leveraging risk insights from across an organization, human risk-powered awareness & training programs can tailor a security awareness program specific to each individual employee. This includes responding to real employee actions with timely intervention that can address negative behaviors or reinforce positive behaviors.

Security awareness programs should also provide persistent and consumable training with broad coverage for the security concerns that are most relevant to an employee’s work environment. Training should be engaging and interactive to ensure learning retention while not over-burdening employees too much.

How long should a security awareness training program be?

The length of security awareness training programs varies widely. Mimecast's approach is to provide short training sessions on a monthly basis, delivering ongoing education that keeps security best practices fresh on employees' minds.

What awareness topics should an effective security awareness training program include?

Security awareness trainings need to be reimagined for human risk factors, taking complex topics and making them fun and understandable through humor.

Users should be trained on the risky behaviors they exhibit, which generally relate to phishing, information protection, office hygiene, data in motion, and data privacy and protection. In addition, awareness topics can deliver role-specific content for DevSecOps, healthcare, and executives, and they should align with key industry standards such as ISO, NIST, PCI DSS, GDPR, and HIPAA.

What is a human attack surface?

The human attack surface is the entirety of risk an organization faces because of humans and their actions (or, inaction). Everyone plays a unique role in the day-to-day operation of a business. Some people have privileged access to systems, data, information, or financial processes.

All of these factors represent opportunities to threat actors who may seek to exploit human behavior – whether by complex attacks or cunning social engineering tactics. What's more, these threats don’t just originate from outside the organization. Security teams must also be mindful of both unintentional and intentional insider threats. The challenge is assessing all these dynamic factors to develop an effective human risk management strategy.

Why should human risk management and security awareness training be brought together?

Historically, security awareness is a siloed function, separated from the rest of the organization’s security strategy. As leaders scrutinize investments in security awareness, they find themselves asking tough questions like:

Does training work?
Are employees' behaviors changing?
Who are our riskiest employees?

The reality is, traditional security awareness training solutions have a hard time answering these questions. But why? In general, security awareness takes on a one-size-fits-all approach, it’s largely output-oriented and doesn’t measure real-world behaviors.

When security awareness adopts a human risk management approach, it gives security teams the opportunity to revolutionize security awareness, starting with unprecedented risk visibility. When training is powered by a human risk management platform, it can be tailored to each employee’s unique risk profile.

The result? Re-envisioned security awareness, featuring hyper-personalization, alignment with real security outcomes, and real-world risk insights.

Human Risk-Centric Security Awareness & Training