Dustin Fritz joined UserTesting, a 500-person, San Francisco-based usability testing company, with a mandate to protect data from theft, misuse, and exfiltration in a world where the traditional security perimeter no longer exists. Having built data protection strategies before, he knew traditional DLP tools typically take about two years to roll out and often create friction, crashing other applications and requiring constant debugging, without delivering the context his team actually needed. He wanted a partner that shared UserTesting's values: trusting employees by default while still having visibility into risky behavior so the team could inform, educate, and respond before an incident occurred.
That search led Dustin to Mimecast Incydr, which stood out for focusing on the underlying behavior of data movement rather than blocking specific data types outright. UserTesting rolled out Incydr across all 500 employees in just two months, a pace Dustin says he's never seen matched elsewhere, with most of that time spent on education and communication rather than deployment itself. The result: a proactive, security-minded culture and company-wide visibility into high-risk activity, giving Dustin's team the actionable intelligence to partner with IT, engineering, legal, and HR on the right-sized response to any incident.
