Email Outage

    Mimecast is always available to provide employees with access to email when downtime occurs.

    Prevent an email outage with Mimecast

    An email outage can wreak havoc throughout an organization, as email has become indispensable to business communication. When an email outage prevents users from sending or receiving email, business grinds to a halt. Productivity plummets, deadlines are missed and customer frustration rises quickly. And IT teams are flooded with calls, pulling critical resources off of other strategic priorities.

    Clearly, avoiding an email outage must be a key priority for IT teams. But traditional approaches that require replication of messaging infrastructure are complex and costly, negatively impacting the bottom line.

    Mimecast's all-in-one service for email security, archiving and continuity provides an easy and affordable way to avoid an email outage.




    Mimecast mailbox continuity puts an end to the email outage

    Mimecast Mailbox Continuity is designed to simplify email management and mobile email management. Organizations benefit from comprehensive tools to protect email with cloud based email filtering and multi-layered security, search email archives to find message or retrieve deleted emails, and improve Office 365 business continuity by eliminating downtime.

    When an email outage or planned downtime takes email servers offline, Mimecast provides users with uninterrupted access to live and historic email and attachments. Using everyday tools like Outlook for Windows and web and mobile applications, users can access their mailbox and calendar information from anywhere, anytime, on any device.

    When an email outage takes place, IT simply switches all Outlook clients to send and receive email directly via the Mimecast platform. Once Exchange servers are back online, Mimecast automatically reconnects and synchronizes any sent or received email during the email outage period. With a 100% service availability SLA, Mimecast is always available to provide employees with access to email when disaster strikes or downtime occurs.


    Benefits for avoiding an email outage

    Mimecast Mailbox Continuity provides:

    • Instant failover and fail back, reducing RPO and RTO for email to nearly zero.
    • Immediate switch-over initiated by IT administrators when an event occurs, enabling users to remain productive — most of which will not even know an email outage has occurred.
    • Automatic synchronization of mailboxes when the email outage is over, to eliminate confusion without straining IT resources.
    • Central management of continuity events from a single, web-based console.

    Learn more about preventing an email outage with Mimecast, and about Mimecast's Exchange to Office 365 migration tool and using Mimecast as a Postini alternative solution.

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