Email Downtime

Prevent email downtime with Mimecast.

Prevent email downtime with Mimecast.

In today's business environment, email downtime is unacceptable. Employees rely on email every second of every day — when email goes down, so does the business. Email downtime results in lost revenue, negative impact on customers and customer service, and a drop in user productivity.

In the past, companies committed to eliminating email downtime had to invest significant sums in redundant systems in order to provide continuous access to email during outages, disasters and planned downtime. You can eliminate email downtime with a 100% email availability SLA with Mimecast.

Mimecast Mailbox Continuity makes email downtime disappear.

Mimecast provides cloud-based solutions for email continuity, security and archiving. With Mimecast, you can avoid the cost and complexity of deploying multiple solutions for email continuity, secure messaging, email archiving and an email security gateway – Mimecast provides it all in one easy-to-manage subscription service.

Mimecast Mailbox Continuity ensures that email continues to flow even when primary email servers are down. With Mimecast, employees have access to live and historic email and attachments during outages and planned downtime. Users can access email from anywhere, at any time, using web, desktop and mobile apps.

Mimecast Mailbox Continuity provides:

  • Management of email downtime events for on-premises, cloud and hybrid email systems.
  • 100% service availability SLA
  • Instant failover and failback, reducing RPO and RTO for email to nearly zero.
  • Automatic synchronization of mailboxes once email is back online, helping to reduce confusion and minimize the strain on IT departments.

How Mimecast mitigates email downtime.

To eliminate email downtime, Mimecast routes all inbound and outbound email through the Mimecast platform and automatically retains copies of all messages for 58 days. Journaling captures and retains internal email. When the primary system fails, employees can continue to access email on the Mimecast cloud through Mimecast for Outlook, Mimecast Mobile or Mimecast Mac apps. When the email system comes back online, Mimecast automatically synchronizes messages that were sent or received during the downtime event.

In addition to solutions for email downtime, Mimecast also provides a highly scalable archive in the cloud and comprehensive tools for email security that include a big file send service and an email DLPsolution.

Learn more about email downtime with Mimecast, and about solutions for Snowshoe spam and other email security tips.