Susan Kearns drives AI Experiences at Mimecast, bringing intelligent capabilities across the Governance, Compliance and Insights suite to power the compliance and human risk workflows that organizations depend on to gain visibility and control over workplace communication data and behavior — turning it into an asset that identifies risk and opportunity across the enterprise. Her work spans how AI is embedded across GCI's communication intelligence platform — from surfacing behavioral signals to enabling agentic investigation workflows — as Mimecast deepens its position as the standard for compliant, AI-powered human risk management.
Susan joined Mimecast in 2024 through the acquisition of Aware, bringing with her deep expertise at the intersection of human risk, communication data, and AI product strategy. She is a named inventor on a provisional patent for longitudinal density-based clustering technology and is a champion for AI tooling that makes compliance teams faster, more confident, and better equipped to protect their organizations.
