- 85% drop in spam: Mail cleansing through Mimecast reduced spam by 85%, easing pressure on mail servers and improving network performance.
- Faster eDiscovery: Powerful eDiscovery capabilities give Mediclinic ready access to validated correspondence for disputes, cutting search and compile time to a fraction of what it used to be.
- Compliance across borders: A secure, cloud-based archive meets information-storage legislation in South Africa and abroad, supporting Mediclinic’s international operations.
Mediclinic Southern Africa operates 52 hospitals in South Africa and Namibia, part of the larger Mediclinic International group. With over five million emails a month and a heavily regulated industry to navigate, the organization’s in-house archiving solution had become too costly and unsustainable to maintain. Deon Myburgh, Manager of ICT Operations, needed a solution that could keep pace with email volume while meeting compliance requirements across South Africa and the group’s international operations.
Mediclinic moved to a secure, cloud-based mail archive with Mimecast, deployed in 2011 with support from implementation partner ITCS. The result was a dramatic reduction in spam, faster eDiscovery for disputes ranging from repudiated claims to CCMA hearings, and stronger governance across the business. Mimecast has since become the standard across the Mediclinic group, with rollout extending into the United Arab Emirates and plans to reach Switzerland as well.