- 66% increased end-user capacity: Fast search from Outlook and easy-to-use mobile apps help attorneys manage growing workloads and deliver better client service.
- 66% reduction in IT admin time: Intuitive management of archiving, security, and mailbox continuity dropped Betsy Horn's admin time from 12 hours to under 4 hours a month.
- 100% archive availability: Complete, always-on access to email archives and continuity, even during email server downtime, backed by Mimecast's 100% SLA.
- At a glance: 65 email users on Exchange 2010, a Mimecast customer since 2013.
Harris, Finley & Bogle (HFB), a Fort Worth, Texas law firm, archived email not for regulatory compliance but for productivity. After a 2012 migration from Novell GroupWise to Exchange Server left attorneys stuck browsing archives through a clunky web interface with unreliable search, IT Director Betsy Horn went looking for a new spam control service and found Mimecast offered a better fit at the right price. HFB eventually adopted the full Mimecast SaaS suite, including Cloud Archiving, Targeted Threat Protection, Large File Send, and Mailbox Continuity, running Mimecast and Exchange archives in parallel for 18 months until attorneys stopped using Exchange entirely.
The results reshaped how the firm works day to day. Mimecast's mobile apps and seven-second search SLA cut the time attorneys spend on common tasks by 50-75%, and as the firm's sole IT administrator, Horn saw her own email administration time drop from 12 hours to under 4 hours a month. When the Exchange server goes down, Mimecast's apps and Mailbox Continuity keep attorneys working without interruption, support that's become essential to a practice built around hearings, filings, and deadlines that can't wait.