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Connecting to Mimecast with LDAP integration
When setting up Mimecast services for the first time, you may need to connect your infrastructure to Mimecast through LDAP integration. Mimecast Directory Synchronization, or Directory Sync, provides LDAP integration into applications such as Microsoft Outlook, Microsoft Exchange, and Microsoft Office 365. With LDAP integration, you can securely automate the management of Mimecast users and groups using your company directory, whether it is hosted in the cloud or on-premise, and eliminate the administrative overhead of performing these tasks manually.
Integrating your company's directory with Mimecast through LDAP configuration offers several benefits, from enabling features to reducing the administrative burden of configuring and maintaining Mimecast infrastructure.
Mimecast's Directory Sync tool offers several options for organizations with an on-premises Exchange environment.
Mimecast offers LDAP integration for Domino Directory through a sync feature to automate the management of users and groups.
If LDAP integration is not initially successful, possible causes may include:
While Mimecast is designed for self-service troubleshooting, occasionally you may need assistance from our expert staff to resolve LDAP integration issues. Our helpdesk is available 24/7 with different service level agreements depending on your license and support contract.