Osterman Research: The Role of AI in Email Security
Threat actors are pivoting to more advanced attack methods
Key Points
- Cybercriminals are already using AI in email attacks.
- Organizations are strengthening defenses with new AI-enabled tools.
- AI capabilities are safeguarding and improving detection efficacy.
- Organizations want to protect collaboration tools in addition to email, via AI.
“Email security vendors are using AI in their defensive tools to stop attacks that leverage new and emerging attack methods in email. Most have also gone shopping for new solutions offering AI to bolster the protections offered by their cloud email providers.”
Email is one of the most common ingress points for threat actors. Organizations have implemented email security solutions and trained employees, but threat actors have pivoted to more advanced methods, embracing artificial intelligence (AI) to make attacks more scalable and personalized while also less detectable.
When purchasing AI-enabled solutions to strengthen email security, organizations want the ability to protect more than just email, automate mitigation and remediation of identified threats, and take advantage of next-generation capabilities to safeguard employees, the organization, and its customers, suppliers, and business partners.
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