IT managers declare complexity, archiving and security are biggest email management challenges  

    Mimecast®, a leading supplier of cloud-based email security, continuity, policy control and archiving, today announced the results of its 2010 Microsoft Exchange Infrastructure Survey. The survey of 590 IT professionals revealed that the majority of organizations view upgrading to Microsoft Exchange 2010 to be a daunting task. As such, respondents expressed a strong desire to harness the powerful new features of Microsoft Exchange 2010 without introducing additional risk, cost and complexity during the migration process.

    Atop the list of respondents’ email challenges was complexity, with 50% of organizations stating that they employ at least two email solution providers, and 20% of organizations at least three. Furthermore, despite spam and security being a major issue for IT pros, only 10% of those who have not yet migrated (and even fewer for those who have completed a migration) view enhanced security as the number one benefit of Exchange 2010. In fact, when asked which new features would benefit their organization the most, enhanced availability and disaster recovery topped the list, selected by 41.7% of those who have migrated and 40.4% of those who haven’t. Easier administration was also high on the list of benefits for 31.4% of those who have migrated and 26.7% of those who haven’t. 

    Additional Highlights from the Research:

    • Just 19.7% of those surveyed have completed their Exchange 2010 migration, while 51.9% are planning Exchange 2010 migrations within the next 12 months.
    • Top reasons for having not already completed migration include limited IT resources – both workforce (26%) and infrastructure (22%).
    • Despite an increase in eDiscovery and retention legislation, only 8.3% believe Exchange 2010’s most valuable benefit will be simplified compliance. The most commonly cited features include enhanced availability and disaster recovery.

    “Microsoft Exchange 2010 is positioned to be a pillar in most organizations’ email infrastructure. However, before moving to Exchange 2010, IT Managers must identify and assess the additional risks that they may be introducing during the migration process, such as email downtime, data loss, interruptions to policy enforcement, and cost escalation during the migration,” said Mary Kay Roberto, Executive Vice President and General Manager of Mimecast.  “Organizations are facing a significant amount of complexity in their email systems, especially during migration. Mimecast aims to simplify these complexities and others associated with managing enterprise email, by utilizing cloud technologies to guarantee uptime while adding additional features and services to help optimize enterprise email during migration and beyond.”


    About the Research

    The Microsoft Exchange Infrastructure Survey was conducted in November 2010 at Exchange Connections 2010 in Las Vegas and sponsored by Mimecast. Answers are derived from 590 IT professionals from organizations of all sizes.  


    About Mimecast

    Mimecast delivers cloud-based email management for Microsoft Exchange, including archiving, continuity and security.  By unifying disparate and fragmented email environments into one holistic solution that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email. Founded in the United Kingdom in 2003, Mimecast serves approximately 4,000 customers worldwide and has offices in Europe, North America, Africa and the Channel Islands.

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