Gearhouse picks the right cloud vendor
Johannesburg - Leading event and staging services company, Gearhouse SA, has implemented Mimecast Unified Email Management (UEM) to manage its 250 email users and 14,000 daily emails. Moving it’s email hygiene and archival into Mimecast’s cloud has affordably ensured its extensive network of onsite teams can communicate reliably and in any conditions, and without the floods of spam. This is not the first time Gearhouse has taken email into the cloud. But, it is the first time it has worked.
The first attempt proved that moving email complexity into the cloud with the wrong partner is a costly, time consuming and frustrating exercise. “Our experience with Mimecast has been completely different. This time, the SaaS implementation has saved us time and money whilst giving the IT team peace of mind knowing the archiving is automatically, correctly and absolutely taken care of.”
Spam had been an issue for Gearhouse. During the first month of Mimecast’s implementation an average of 45,000 emails were rejected per day with only 3,400 inbound messages passing through. “The cost savings in both storage and bandwidth as a result of stopping spam before it reaches our network are significant,” says Steyn.
“The IT department now spends an hour a week dealing with email as opposed to an hour a day. I am gaining a minimum of five hours a week. That’s several working days freed up that can be invested in something that actually matters like security or compliance rather than just trawling through email,” elaborated Steyn.
Gearhouse now has exactly what it needed, plus a number of unexpected additional benefits. “We were surprised at the speed and painlessness of implementation and the no-nonsense ability of the product to deliver on all the claims that had been made by the Mimecast sales team,” says Steyn.
Recently Gearhouse had to urgently restart the mail server in Durban during business hours. “This was an ideal chance to test Mimecast in a real world situation. I’m glad to report that the users continued to work with no interruption to email, even with the server completely off,” says Steyn. The Microsoft Outlook plug-in automatically reroutes email directly to Mimecast’s servers when a client’s mail server goes down. Once up again, the email sent and received during the downtime is synced with the client servers so that nothing is missing from either the client servers or Mimecast’s triple data centre server grid.
“If it weren’t for Mimecast we certainly would have had email downtime in Durban, crippling business whilst we fixed the problem. This is exactly why we got Mimecast, it just works,” concluded Steyn.
Mimecast delivers SaaS-based enterprise email management including archiving, discovery, continuity, security and policy. By unifying disparate and fragmented email environments into one holistic solution that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email. Founded in 2003, Mimecast has expanded from the United Kingdom into the United States, South Africa, Scandinavia and Dubai. The email management company serves more than 2,000 customers worldwide. For more information, go to www.mimecast.co.za
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