Data Processing Agreement

    Mimecast Customer Data Processing Agreement

    To assist you with your data privacy compliance efforts, please download the Mimecast Data Processing Agreement (DPA) that contains revised or additional provisions to your underlying services agreement regarding the processing of personal data. The DPA addresses matters such as audit, breach notification, transfer of data and the technical and organizational measures we have in place. The DPA incorporates, into our services, the terms required by Article 28 of the GDPR for contracts between Controllers and Processors and is necessarily tailored to our unique cloud platform, processes, procedures and services. In addition, the DPA also incorporates the requirements for businesses and service providers under the California Consumer Privacy Act of 2018 (the CCPA).

    In the event you already have a DPA with us, and/or are looking for assistance with your CCPA compliance efforts, please download the Mimecast CCPA Addendum that contains additional provisions to your underlying services agreement regarding the processing of personal information. The CCPA Addendum addresses matters such as restrictions on the sale of personal information, as well as notifications in the event of a breach, and addressing consumer requests. To assist you further and, in parts supplemental to the DPA and CCPA Addendum, our Trust Center at has a dedicated data privacy section and details much of the information you’ll need when assessing Mimecast against your own internal requirements. We also encourage you to look to our websites, blogs, and knowledgebase for how Mimecast can help, as well as garner insights from our own internal lessons learned, inform your data privacy program.

    If you require a DPA or a CCPA Addendum, please download the PDF, arrange for signature by an authorized representative of your company and return the signed copy to your Customer Success Manager. Once the DPA or CCPA Addendum is signed by your company and returned to your Customer Success Manager, it will become a legally binding agreement between us. You will receive an acknowledgment of receipt from your Customer Success Manager. If you are a Reseller, Partner, MSP, vendor or otherwise have a different contractual relationship in place with us, please contact your Mimecast representative.

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