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Office 365™ Extends Lead in Cloud Adoption

by David Hood - Director, Technology Marketing, Mimecast

A recent survey confirms that Microsoft Office 365 continues to outpace Google’s G Suite in the race to the cloud. Overall it’s clear that more organizations are using cloud or hybrid deployment models over on-premises, but let’s dig into the survey results.

Let’s start with the Bitglass Cloud Adoption Report, which is in its third iteration, for some context into how things have changed over the years. In 2014, the report found that 16% of organizations were using Google Apps for Work (now rebranded G Suite). At that time, only about 8% were found to be on Office 365. Google at that point had a 2X lead on Microsoft! Since then, the picture has changed dramatically. In 2015, Office 365 closed the gap and squeaked past to take a 25% to 23% lead. The ’16 report saw that lead extend as Office 365 now controls a commanding 35% to 24% advantage. Bitglass says this report was created using an internally-developed tool that analyzed over 120,000 companies.

We’ve also heard that cloud adoption is progressing faster than industry experts originally expected. In the spring of 2016, Redmond Magazine reported on a recently completed Gartner survey showing Office 365 was either in use or planning to be used in the next six months by 78% of respondents. This is up 13% from two years ago when the survey was run last. What’s interesting is that the use of Exchange on-premises only dropped by 5%, with most feeling that hybrid environments will remain popular and persist well into the future.

It’s no surprise to hear that Office 365 continues to gain ground and extend their advantage in corporate accounts. I’ve referenced before that Office 365 adds 50,000 customers a month and as of June 2016, that was true for 28 straight months! What’s more, the service has been growing by about 40% year-over-year and looks poised to top 120 million corporate users by this time next year. Interested in learning more about how organizations are managing risk while moving to the cloud? Check out this market trend report by Microsoft MVP J. Peter Bruzzese titled, Resetting Your Expectations on Office 365.

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December 7, 2016

We’re honored and humbled by Gartner’s recognition of Mimecast Cloud Archiving in its 2016 Magic Quadrant for Enterprise Information Archiving. With this year’s recognition, Mimecast has been named as a Leader for the second year in a row. 

Moreover, for the first time, we placed highest within the Leader Quadrant for both Ability to Execute and Completeness of Vision. This momentous recognition offers an occasion for reflection on the nature of information archiving and our place in the market.

A Breakaway Moment

The range of archiving use cases we now help you address has multiplied as well, from regulatory compliance and legal risk mitigation to end-user enablement, mailbox management, and layered protection against the scourge of ransomware.Thanks in part to this transformation, we at Mimecast find ourselves in our own, corporate breakaway moment. We’ve grown rapidly on the heels of last year’s IPO. We continue to innovate aggressively on our platform and across the customer experience.Gartner’s EIA Magic Quadrant report sheds light on a breakaway moment. The state of archiving has clearly morphed. Freed from the confines of costly and labor-intensive premises-based infrastructures, today’s cloud-based solutions offer streamlined administration, fast search performance, and end-user value, in addition to affordability.

Finally, businesses and organizations now face their own breakaway opportunities, applying next-generation archiving technologies to master today’s myriad business challenges.

Documenting an Archiving Inflection Point

Like other recent analyst research reports, Gartner’s latest EIA MQ installment bravely captures a transition point in the fast-evolving archiving market. As I noted in an earlier post, the current roster of cloud archiving vendors have gotten here via a diversity of paths, including social media, search engine, backup-and-recovery, and enterprise content management (ECM), among others.

What brings us together? Three major business trends:

  • Email’s primacy as a business resource
  • More rigorous compliance requirements
  • Increasing exposure to costly litigation

This lends the EIA market a “gene pool” that’s remarkably rich, which is both good and bad for businesses and organizations that seek the archiving solution best suited to their particular needs. Good in the sense that, no matter the set of use cases you seek to fulfill, the chance that the right solution is out there is quite high. Bad in the sense that finding that right solution can be challenging.

In this context, we applaud the work of Gartner. Gartner’s systematic assessments of vendors’ specific capabilities and strengths – and, by extension, these vendors’ long-term viability as solution partners – is invaluable for organizations who need to fully leverage technology while minimizing investment risk.

All Due Appreciation

On behalf of everyone on the global Mimecast team, I’d like to extend our deepest appreciation to the archiving analyst team at Gartner. We’ve thoroughly enjoyed working with you, into 2017 and beyond.

Special thanks to our customers, especially those who took the time to talk to Gartner analysts about your experiences before and after you began archiving with us. There’s nothing we appreciate more than your willingness to share your ideas with us and with the larger community.

Finally, thanks and kudos to my Mimecast teammates around the world! This recognition belongs to you. It’s a great mile marker in the wake of another big milestone, our one-year anniversary as a public company.

 

 

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The just-released The Forrester WaveTM: Information Archiving Cloud Providers, Q4 2016 provides a fascinating touchpoint on the rapid evolution of the State of Archiving. We hold Forrester Research in high regard as a global leader in research and advisory services.  

 

The report is based on service demos and interviews with both vendors and users. It’s an honor just to be included in this report, let alone to have earned Forrester’s recognition as a “Strong Performer.” We’re delighted to have our archiving business recognized in this way.

As a snapshot of the archiving market, we feel the report offers three key insights worth reflecting upon.

 

TAKEAWAY #1: THE FORRESTER WAVE REPORT PUTS MIMECAST IN THE COMPANY OF AN INTERESTING MIX OF VENDORS 

We fully expected to see some familiar rivals in this report, and in this Forrester analysts didn’t disappoint. Yet there were a few surprises as well. Certain vendors that our customers frequently ask about somehow didn’t make the report.

On the other hand, there were some vertical-market specialists that rarely if ever come up in customer conversations, or even in other analysts’ archiving market research. We were also a bit surprised to see some well-known Enterprise Content Management (ECM) specialists in the mix.

 

TAKEAWAY #2: THIS REPORT SAYS A LOT ABOUT THE FLUID STATE OF ARCHIVING

Mimecast was founded in 2003 as an archiving SaaS provider. Archiving is in our DNA.

Understandably, other vendors bring their own unique origin stories. Those included here include companies with roots in records management, instant messaging, and content workflow automation. There are vendors here who rose to success by focusing on call center customers, financial services providers, law firms, and other verticals.

What brings us all together? The domination of knowledge work, the emergence of information retention regulations, and the spiraling legal exposure that all organizations face.

 

TAKEAWAY #3: WE DO WHAT WE DO THANKS TO OUR CUSTOMERS

We developed our proprietary Mime|OS both to leverage cloud economies and to overcome cloud scale, performance, and other challenges. Then, as we all know, the web matured, and with it, cybercrime. As these threats morphed and mushroomed, our customers’ needs expanded.

In responding to these needs, we found that Mime|OS provided the ideal foundation for delivering new categories of security and continuity services. More recently, our Mime|OS and unified cloud architecture have proven a boon for simplifying the buildout of our API library, which in turn will let us accelerate the pace of service expansion.

Further, without our customers, there’d be no Legendary Customer Success.

 

THANKS FOR THE PRIVILEGE

So again, we’re indebted to the analyst community for recognizing our hard work and accomplishments. We also recognize the contributions of our partners, for teaming with us, and sharing our successes. Finally, infinite thanks to our customers. You keep us focused and offer vital course-correction in this fast-paced world.

We wouldn’t have it any other way.

The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc.

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An enterprise information archive should be much more than cheap storage and data resiliency, or place to hunt for (or lose) long forgotten evidence in the event of an eDiscovery case. In fact, the enterprise archive, be it for email, files or IM conversations, now has a vital role to play in increasing employee productivity, rather than just being a dark and dusty vault where data goes to die.

Businesswoman searching archive on the move

As analyst firm Ovum predicts enterprise end-user mobility will be top of the CIO agenda in 2015, ask yourself how quickly can your users find that two-year-old email or vital attachment while on the move? It’s worth considering how a lack of mobility will affect client response times or employee satisfaction in your organization.

The good news is that the move to better and brighter times has already begun. In its Magic Quadrant for Enterprise Information Archiving 2014, Gartner predicted that by 2019, “75 percent of organizations will treat archived data as an active and "nearline" data source, and not simply as a separate repository to be viewed or searched periodically.” For enterprise CIOs, this means we’ve got roughly five years to think about uncovering value in the vast quantities of data we store for undefined purposes at an undefined point of time in the future.

But balancing the information needs of an increasingly mobile workforce with secure and highly-available services often present a major challenge, particularly for traditional on-premises IT environments. As your data volumes grow exponentially, and you bank more valuable data, many businesses are looking to the cloud to solve these demands.

Elastically scalable storage, predictable subscription costs, performance, ubiquity of access and high availability are important factors but the real advantage here is increased flexibility around scale and style of deployment as well as use of these services. Cloud archives can more easily accommodate connections to live Outlook services, SharePoint and third-party APIs. Moving the email archive to the cloud makes it easier to allow employees to search all of their data through their phones and tablets, a simple victory that is largely unsupported by on-premises archive vendors. All of these reasons mean an ‘active archive’ can only exist in the cloud; the limitations to performance, scalability, access, security and usage are too great when the archive remains on-premises.

Cloud archiving vendors are also the only type of technology vendor who are going to have a product roadmap that aims to create new and innovative ways to bring your data to life. Most cloud firms roll out changes, improvements and new features on a continuous delivery schedule so there is always something new to delight your end users. By contrast, older less agile, on-premises technology vendors are usually stuck to a rigid multi-year release cycle that imposes significant burdens on your technical team – re-indexing your archive because of new ‘engines’ or search providers is a great example from two of the market leaders of on-premises archive technology. We don’t want to do that again in a hurry, that’s for sure.

Having an active archive for your enterprise information offers the business a single, secure repository in the cloud in which all your corporate memory can be stored is a simple, yet highly effective and strategic way for the long term retention of your data. For your end users, simply supporting their use of mobile devices will be a significant coup in what is seen as a stodgy and un-cooperative application service. But, continuing to delight them with ways of experiencing and interacting with that data today and into the future will at last give them a way to find more productive ways of working.

If you’re stuck in the past and trying to break free from the aging and outmoded on-premises archive, this video may help you. I recently sat down with Gartner research director, Alan Dayley, to break down the benefits of the cloud over on-premises email archiving.

WATCH the video.

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