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    Introduction to the Mimecast Connect Application Services

    Find out about Mimecast Connect Application and Implementation Services

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    Find out more about Mimecast Implementation Services

    Mimecast’s Implementation Services focus on delivering the maximum value for you, in the shortest time possible, so that you can take full advantage of the products that you have purchased, regardless of your size.

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    What’s to consider before implementation?

    A few questions to ask yourself to ensure your Mimecast implementation runs smoothly.

    Do you have access to your DNS provider with knowledge of and comfort with creating/updating TXT and MX records (with potential for needing other records [A, CNAME] depending on details uncovered during implementation)? If not, is there someone you can go to who can perform this function for you
    Do you have access to your Directory Service (i.e. Azure / Active Directory) with knowledge of and comfort with creating service accounts, updating security permissions or an understanding regarding certificates and their installation should you require it? If not, is there someone you can go to who can perform this function for you?
    Do you have access to your email environment with knowledge of and comfort with current and legacy email routing and/or Journaling configurations? Understanding your current configuration is crucial to ensure how any new changes may impact previous settings. If not, is there someone you can go to who can perform this function for you?
    Do you have access to your firewall configuration with knowledge of and comfort with current and legacy firewall configurations? Understanding your current configuration is crucial to ensure how any new changes may impact previous settings. If not, is there someone you can go to who can perform this function for you?
    If applicable, what is the status of your current vendor’s contract? Is it expired or about to expire, if so, can you extend it to ensure there is no gap in your security?
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    Have you decided who should be the main contact throughout your implementation? Inaccuracies here can lead to delays in the RFI process and kickoff. Make sure you have their contact information ready (Full Name, Phone Number, and Email Address)?
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