GenesisCare & Mimecast: Building a Culture of Cyber Resilience in Healthcare

"…it isn’t just responding to current threats that made Mimecast the right partner for GenesisCare. Its innovation to meet future threats and enable its clients like GenesisCare to keep up with today’s evolving cybersecurity landscape is what sets Mimecast apart.” — Mike Kleviansky, Head of Information Security

Facing a landscape where 90% of breaches stemmed from human error via email, GenesisCare recognized the urgent need to protect sensitive patient and financial data across its distributed organization. To address this, GenesisCare implemented Mimecast Advanced Email Security for AI-driven protection against phishing, ransomware, and impersonation attacks, alongside Security Awareness Training and a peer-driven Cyber Champions program. This comprehensive approach not only prevented any major cybersecurity incidents since deployment but also transformed the organization’s culture: employees are now seen as a “formidable defence,” and the partnership with Mimecast has enabled GenesisCare to stay ahead of evolving threats while maintaining robust compliance and operational resilience.

Key Points:

• Zero Major Cybersecurity Incidents Since Deployment: Since implementing Mimecast, GenesisCare has not experienced any major cybersecurity issues, demonstrating the effectiveness of Mimecast’s layered approach to email and human risk protection. 
• 90% of Data Breaches Addressed at the Source: With 90% of corporate data breaches originating from human error, GenesisCare’s focus on Security Awareness Training and the Cyber Champions Program directly targets this risk, turning employees from a vulnerability into a formidable defense.
• Organization-Wide Culture of Awareness: Mimecast’s solutions have enabled GenesisCare to build a successful, company-wide culture of cybersecurity awareness, ensuring that every staff member is equipped to detect and respond to threats—across more than 130 centers in multiple countries.