Tiong Nam Logistics Holdings, one of the largest total logistics providers in Asia-Pacific, relied on open-source email security for years before its first enterprise-grade solution still allowed attacks to disrupt employee productivity. Keith Yong, Senior IT Manager and Information Security Officer, leads a team of just two protecting nearly 3,000 employees across 19 departments, a mix of warehousing, customs, cold storage, and hospitality-adjacent businesses, each with its own risk profile. ”Our users can be very unforgiving,” Yong said. ”If there is even one malicious or BEC email in an inbox, we can hear from users that our solution is not working.”
Mimecast stood out for its functionality, visibility into human risk, and ability to integrate seamlessly with Tiong Nam’s existing systems, including a first-in-Southeast-Asia integration with Zimbra mail. Since implementation, Yong’s team has seen complaints drop to zero, even absorbing a 600% spike in malicious email without users noticing a thing. Looking ahead, Yong says human risk will keep driving Tiong Nam’s strategy: ”Regardless of how much money you spend on top notch security products, all it takes is one click... We must always work to protect the user. Mimecast is helping us do that.”
