Top 50 London law firm Charles Russell cuts cost of email management
Leading London law firm Charles Russell has deployed a web-based email management system from Mimecast to provide its customers and internal users with always-on email that will secure and store all emails and attachments for ten years. Prompted by a potential move to a prestigious new head office, the IT department wanted to minimise the amount of support time and resource wasted in managing email quarantines and find a solution to provide a continuous service to lawyers and customers, even in the event of a server failure. A key driver for the move to the Mimecast web-based service from the existing email security scanning service was the desire to offload the onerous task of email archival to ensure compliance and maintain a comprehensive record of all email communications for a rolling ten year period. According to Jon Gould, IT director at Charles Russell, “Trying to anticipate the email storage requirements for the next ten years, given the rate of growth in volume and size of emails over recent years, is a virtually impossible task. Mimecast has a great track record in the legal market place and showed us users could access and retrieve archived emails as easily from their service as with locally based system. This, combined with cost savings from moving to an annual per user based model, convinced us to make the move.” He continued, “For law firms, time is money and the ability to provide an uninterrupted email service at all times, whether during unplanned service outages or simply whilst upgrading our Microsoft Office Exchange server, was a key benefit. We feel confident that Mimecast’s on-demand email model will enable us to fulfil our promise of excellent service to both our customers and the staff in a cost-effective and efficient way.”
Mimecast delivers cloud-based email management for Microsoft Exchange, including archiving, continuity and security. By unifying disparate and fragmented email environments into one holistic solution that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email. Founded in the United Kingdom in 2003, Mimecast serves approximately 4,000 customers worldwide and has offices in Europe, North America, Africa and the Channel Islands.
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