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WALTHAM, MA – Mimecast, the leading supplier of cloud-based email archiving, continuity and security for Microsoft Exchange and Office 365, has today announced it has won the 2012 Microsoft Innovative Customer Advocacy Partner of the Year Award. As a Microsoft Gold Independent Software Vendor and a member of the Microsoft Partner Network for four years, Mimecast was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
The Innovative Customer Advocacy Partner of the Year Award honors a partner who excelled in innovative customer advocacy and strong, proactive relationship management programs. The winner demonstrated an exceptional practice of developing trusted customer relationships, effectively transforming satisfied, loyal customers into business advocates that generated incremental referrals and contributed to new business growth. The Microsoft Partner Awards also recognize Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year. Awards were presented in multiple categories, with winners chosen from a set of nearly 3,000 entrants worldwide.
“The Microsoft Innovative Customer Advocacy Partner award is an honor as well as a testament to our commitment to aligning our cloud solutions with Microsoft and providing trusted support to our partners and customers,” said Peter Bauer, CEO at Mimecast. “As more businesses migrate to Exchange 2010 and Office 365, we look forward to working together with Microsoft to reduce risk and complexity for our customers, enable secure and seamless transitions for their end users and provide exceptional customer service.”
In a recent Mimecast survey of 1,000 IT professionals, 76% of respondents said customer support played an important or extremely important role in selecting an IT solution or service. These results show an increasing need for organizations to develop a customer service program that provides comprehensive support throughout the entire customer lifecycle and empower customers to easily leverage cloud-based solutions to drive business growth.
“All of us at Microsoft are proud to recognize Mimecast as the Innovative Customer Advocacy Partner of the Year,” said Ross Brown, vice president, Worldwide Partner Group, Microsoft Corporation. “In the first nine months of the year more than 260,000 new users from around the world turned to Mimecast to ease their email management burden while still ensuring complete email availability, security, and compliance. Mimecast has excelled in helping customers solve one of their biggest IT challenges and enabled them to gain more from their investments in Microsoft Exchange Server.
Mimecast (www.mimecast.com) delivers cloud-based email management for Microsoft Exchange, including archiving, continuity and security. By unifying disparate and fragmented email environments into one holistic solution that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email. Founded in the United Kingdom in 2003, Mimecast serves over 5,000 customers worldwide and has offices in Europe, North America, Africa and the Channel Islands.
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