UK bank chooses Mimecast to thwart customer phishing attacks

UK bank chooses Mimecast to thwart customer phishing attacks

At A Glance

Regional UK bank
£1bn in assets

Problem

Reputation and customer trust was being eroded as the banks website was being repeatedly cloned, with fraudsters tricking their customers into handing over credentials and other sensitive information
Two man days a week were being spent trying to manually detect and remediate these attacks
Takedown processes were adhoc, with the bank using slow and unresponsive ISP and legal routes with limited success

Solution

Mimecast Brand Exploit Protect

Benefits

Within 2 months, the bank eradicated all customer impacting attacks – if any threats were detected, they were taken down before they could target customers
Internal staff time was freed up due to the automated detection and managed response from Mimecast
Customer trust and the bank’s reputation were restored

“For the first time, we were ahead of the game. Cloned websites were being detected and removed before they had a chance to target anyone, and without any internal resources or manpower on our part.”

IT security and infrastructure manager

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