UK bank chooses Mimecast to thwart customer phishing attacks

From continuous website cloning attacks to zero in just two months

At a Glance

  • Regional UK bank
  • £1bn in assets

Problem

  • Reputation and customer trust was being eroded as the banks website was being repeatedly cloned, with fraudsters tricking their customers into handing over credentials and other sensitive information.
  • Two man days a week were being spent trying to manually detect and remediate these attacks.
  • Takedown processes were adhoc, with the bank using slow and unresponsive ISP and legal routes with limited success.

Solution

  • Mimecast Brand Exploit Protect

Benefits

  • Within 2 months, the bank eradicated all customer impacting attacks – if any threats were detected, they were taken down before they could target customers.
  • Internal staff time was freed up due to the automated detection and managed response from Mimecast.
  • Customer trust and the bank’s reputation were restored.

 

“For the first time, we were ahead of the game. Cloned websites were being detected and removed before they had a chance to target anyone, and without any internal resources or manpower on our part.”

IT security and infrastructure manager

Analyst Report

Consolidating Email Security – Email Security is Drowning Security Teams

Email security is in a state of transformation. As email attacks have become more sophisticated and …


Analyst Report

Osterman Research: Improving Performance and Driving Down the Cost of Microsoft 365

Microsoft offers a set of default security capabilities in Microsoft 365, as well as making available more …


Solution Brief

Ransomware in Education

How Mimecast Can Help Mimecast delivers a 100% Cloud-Based Cyber Resilient Security solution Email …