The challenge of email incident response
Email threats continue to increase in volume and sophistication. Thanks to the success of security awareness training programs and plug-ins that allow employees to report suspicious emails, more and more of these threats are making their way to security teams for analysis.
Unfortunately, the ongoing security skills shortage leaves teams overworked with high levels of alert fatigue - fatigue that’s compounded by the large number of benign emails employees report. Security analysts struggle to cut through the noise and give high priority alerts the time and attention they demand to ensure successful remediation.
Consequently, dormant email threats go undetected for long periods of time, while the security team’s backlog of tasks and alerts grows.