Bolton Wanderers tackles email with Unified Management Solution from Mimecast
Premier League Football club Bolton Wanderers has upgraded its email management from individual point solutions to a unified, web-based email system from Mimecast. The move was prompted by a desire to provide a continuous always-on, secure email service, archive all email communications in a cost-effective manner and to reduce the time involved in managing email quarantines.
The decision to move to the email Software-as-a-Service (SaaS) model formed part of a larger plan to refresh the club’s LAN and move to an IP Centric environment in time for the club’s tenth anniversary in 2007. Based on advice from Systems Integrator, Network Defence, Bolton’s IT Manager, Dave Atkinson was attracted by the prospect of working with Mimecast for security, continuity and archival to Mimecast with the ability to access any email or attachment instantaneously with Google-like speed.
In order to demonstrate best practice protocol and adherence to strict industry guidelines regarding the timing of new player signings, the club wanted to be able to provide evidence of all electronic communications between players, agents and the club. To facilitate this, the club has opted for an archival contract with Mimecast for a rolling ten year archival service paid as an annual flat per person rate. According to Atkinson another key attraction for the web-based service was the fact that emails are stored on triple-redundant servers at geographically remote locations and offer a continuous 24 x 7 service even in the event of a planned or unplanned server outage.
According to Atkinson the biggest advantage from his perspective has been removing the amount of time spent trawling through email quarantine lists looking for emails that have been incorrectly classified as spam. Eliminating this and other email administration tasks has halved the amount of time he spends on email management. An unexpected bonus from the system has also been the marketing capabilities of the Mimecast service which enables the corporate hospitality and marketing departments at the club to send targeted, branded email campaigns to fans and corporate guests and measure the response rates.
Comments Atkinson, “The impact of the new system which has now been installed for three months has been to eliminate virtually all email borne viruses and spam. It provides the club with an email infrastructure that can support it for the foreseeable future, giving us the peace of mind of an email archival system that provides an audit trail of communication that could be used in court to defend the club’s reputation should the need occur. The other noticeable difference, since moving to the web-based service, has been that inappropriate emails are blocked at source and therefore don’t waste valuable disk space and bandwidth on the network.”
Mimecast delivers cloud-based email management for Microsoft Exchange, including archiving, continuity and security. By unifying disparate and fragmented email environments into one holistic solution that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email. Founded in the United Kingdom in 2003, Mimecast serves approximately 4,000 customers worldwide and has offices in Europe, North America, Africa and the Channel Islands.
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