As the volume of phishing attacks against Affinity Credit Union grew, EVP and CIO Michael Elchuk knew he had to make a change. The company’s two on-premises email security appliances were not up to the task of staving off increasingly sophisticated phishing techniques. His IT team was spending hours per week on manual workarounds and interventions, and blocking more than was necessary, creating false positives – which led to more support tickets and more manual work. “We were doing a lot of one-off hacks,” he recalls. “And that shouldn’t be the case.”
Elchuk consulted with Gartner, and they recommended Mimecast, which provides a cloud-based service for email management and security. The Mimecast service would enable Affinity to sandbox and scan attachments, offer self-service user quarantines, automatically encrypt email, and provide enhanced security awareness training for employees. Importantly, because it’s fully cloud based, the Mimecast Continuity Service would also ease Affinity’s planned migration to Office 365.