Get Account

Returns the account details for a customer account.


  • In order to successfully use this endpoint the logged in user must be a Mimecast administrator with at least the Accounts | Dashboard | Read permission.


To use this endpoint you send a POST request to:

  • /api/account/get-account

Request Headers

The following request headers must be included in your request:

Authorization Please see the Authorization guide for more information on building the Authorization header.

A randomly generated GUID, for example,

x-mc-app-id The Application ID provided with your Registered API Application.

The current date and time in the following format, for example,

Tue, 24 Nov 2015 12:50:11 UTC

Request Body

 "data": []


 "fail": [], 
 "meta": {
  "status": 200
 "data": [
   "maxRetention": 30, 
   "accountCode": "String", 
   "domain": "String", 
   "automatedSegmentPurge": false, 
   "databaseCode": "String", 
   "supportCode": "String", 
   "region": "String", 
   "accountName": "String", 
   "maxRetentionConfirmed": false, 
   "archive": false, 
   "gateway": true, 
   "policyInheritance": false, 
   "passphrase": "String", 
   "type": "String", 
   "mailPlatform": "String", 
   "packages": [
   "mimecastId": "String", 
   "adminEmail": "String", 
   "userCount": 20
meta object
status Number The function level status of the request.
maxRetention Number The maximum retention in days configured for the account.
accountCode String The unique Mimecast account code for the customer.
domain String The temporary domain name added to the account. This name is generated by Mimecast and is only used for initial access to the account. It should not be used for mail routing.
packages Array An array of packages enabled on the customer account.
accountName String The account name.
automatedSegmentPurge Boolean If purging of expired storage segments is enabled on the account.
databaseCode String The database code.
supportCode String The support code for the account.
region String The region where the account is hosted.
adminEmail String  The email address of the first administrator created on the account.
gateway Boolean If gateway features are enabled on the account.
mimecastId String The unique Mimecast ID of the account.
mailPlatform String The mail platform defined for the account.
passphrase String The passphrase set on the acocunt. used by Mimecast Support when verifying callers during support calls. 
type String The type of account.
policyInheritance Boolean If policy inheritance is enabled on the account.
maxRetentionConfirmed Boolean If the maximum retention value on the account has been confirmed. 
archive Boolean If gateway features are enabled on the account.
userCount Number The number of user licences on the account.

Sample Code

Sample code is provided to demonstrate how to use the API and is not representative of a production application. To use the sample code; complete the required variables as described, populate the desired values in the request body, and execute in your favorite IDE.  Please see the Global Base URL's page to find the correct base URL to use for your account.

POST {base_url}/api/account/get-account
Authorization: MC {accesskKey}:{Base64 encoded signed Data To Sign}
x-mc-date: {dateTime}
x-mc-req-id: {unique id}
x-mc-app-id: {applicationId}
Content-Type: application/json
Accept: application/json

import base64
import hashlib
import hmac
import uuid
import datetime
import requests

# Setup required variables
base_url = ""
uri = "/api/account/get-account"
url = base_url + uri
access_key = "YOUR ACCESS KEY"
secret_key = "YOUR SECRET KEY"

# Generate request header values
request_id = str(uuid.uuid4())
hdr_date = datetime.datetime.utcnow().strftime("%a, %d %b %Y %H:%M:%S") + " UTC"

# Create the HMAC SHA1 of the Base64 decoded secret key for the Authorization header
hmac_sha1 ="base64"), ':'.join([hdr_date, request_id, uri, app_key]),

# Use the HMAC SHA1 value to sign the hdrDate + ":" requestId + ":" + URI + ":" + appkey
sig = base64.encodestring(hmac_sha1).rstrip()

# Create request headers
headers = {
    'Authorization': 'MC ' + access_key + ':' + sig,
    'x-mc-app-id': app_id,
    'x-mc-date': hdr_date,
    'x-mc-req-id': request_id,
    'Content-Type': 'application/json'

payload = {
        'data': [

r =, headers=headers, data=str(payload))

print r.text
static void Main(string[] args)
            //Setup required variables
            string baseUrl = "";
            string uri = "/api/account/get-account";
            string accessKey = "YOUR ACCESS KEY";
            string secretKey = "YOUR SECRET KEY";
            string appId = "YOUR APPLICATION ID";
            string appKey = "YOUR APPLICATION KEY";

            //Generate request header values
            string hdrDate = System.DateTime.Now.ToUniversalTime().ToString("R");
            string requestId = System.Guid.NewGuid().ToString();

            //Create the HMAC SHA1 of the Base64 decoded secret key for the Authorization header
            System.Security.Cryptography.HMAC h = new System.Security.Cryptography.HMACSHA1(System.Convert.FromBase64String(secretKey));

            //Use the HMAC SHA1 value to sign the hdrDate + ":" requestId + ":" + URI + ":" + appkey
            byte[] hash = h.ComputeHash(System.Text.Encoding.Default.GetBytes(hdrDate + ":" + requestId + ":" + uri + ":" + appKey));

            //Build the signature to be included in the Authorization header in your request
            string signature = "MC " + accessKey + ":" + System.Convert.ToBase64String(hash);

            //Build Request
            System.Net.HttpWebRequest request = (System.Net.HttpWebRequest)System.Net.WebRequest.Create(baseUrl + uri);
            request.Method = "POST";
            request.ContentType = "application/json";

            //Add Headers
            request.Headers[System.Net.HttpRequestHeader.Authorization] = signature;
            request.Headers.Add("x-mc-date", hdrDate);
            request.Headers.Add("x-mc-req-id", requestId);
            request.Headers.Add("x-mc-app-id", appId);

            //Add request body
            //Create and write data to stream
            string postData = @"{
                    ""data"": [

            byte[] payload = System.Text.Encoding.UTF8.GetBytes(postData);

            System.IO.Stream stream = request.GetRequestStream();
            stream.Write(payload, 0, payload.Length);

            //Send Request
            System.Net.HttpWebResponse response = (System.Net.HttpWebResponse)request.GetResponse();

            //Output response to console
            System.IO.StreamReader reader = new System.IO.StreamReader(response.GetResponseStream());
            string responseBody = "";
            string temp = null;
            while ((temp = reader.ReadLine()) != null)
                responseBody += temp;
#Setup required variables
$baseUrl = ""
$uri = "/api/account/get-account"
$url = $baseUrl + $uri
$accessKey = "YOUR ACCESS KEY"
$secretKey = "YOUR SECRET KEY"

#Generate request header values
$hdrDate = (Get-Date).ToUniversalTime().ToString("ddd, dd MMM yyyy HH:mm:ss UTC")
$requestId = [guid]::NewGuid().guid

#Create the HMAC SHA1 of the Base64 decoded secret key for the Authorization header
$sha = New-Object System.Security.Cryptography.HMACSHA1
$sha.key = [Convert]::FromBase64String($secretKey)
$sig = $sha.ComputeHash([Text.Encoding]::UTF8.GetBytes($hdrDate + ":" + $requestId + ":" + $uri + ":" + $appKey))
$sig = [Convert]::ToBase64String($sig)

#Create Headers
$headers = @{"Authorization" = "MC " + $accessKey + ":" + $sig;
                "x-mc-date" = $hdrDate;
                "x-mc-app-id" = $appId;
                "x-mc-req-id" = $requestId;
                "Content-Type" = "application/json"}

#Create post body
$postBody = "{
                    ""data"": [

#Send Request
$response = Invoke-RestMethod -Method Post -Headers $headers -Body $postBody -Uri $url

#Print the response
public static void main(String[] args) throws,, {

        //set up variables for request
        String baseUrl = "";
        String uri = "/api/account/get-account";
        String url = "https://" + baseUrl + uri;
        String accessKey = "YOUR ACCESS KEY";
        String secretKey = "YOUR SECRET KEY";
        String appId = "YOUR APPLICATION ID";
        String appKey = "YOUR APPLICATION KEY";

        //create URL object obj = new;

        // set guid for x-mc-req-id header
        String guid = java.util.UUID.randomUUID().toString();

        // set date for x-mc-date header
        java.text.SimpleDateFormat sdf = new java.text.SimpleDateFormat("EEE, d MMM yyyy HH:mm:ss z");
        String date = sdf.format(new java.util.Date());

        //create signature for the Authorization header
        String dataToSign = date + ":" + guid + ":" + uri + ":" + appKey;
        String hmacSHA1 = "HmacSHA1";
        javax.crypto.spec.SecretKeySpec signingKey = new javax.crypto.spec.SecretKeySpec(org.apache.commons.codec.binary.Base64.decodeBase64(secretKey.getBytes()), hmacSHA1);
        javax.crypto.Mac mac = javax.crypto.Mac.getInstance(hmacSHA1);
        String sig = new String(org.apache.commons.codec.binary.Base64.encodeBase64(mac.doFinal(dataToSign.getBytes())));

        // create request object con = ( obj.openConnection();

        //set request type to POST

        //add reuqest headers
        con.setRequestProperty("Authorization", "MC " + accessKey + ":" + sig);
        con.setRequestProperty("x-mc-req-id", guid);
        con.setRequestProperty("x-mc-app-id", appId);
        con.setRequestProperty("x-mc-date", date);
        con.setRequestProperty("Content-Type", "application/json");
        con.setRequestProperty("Accept", "application/json");

        //Add post body to the request
        String postBody = "{\n" +
        " \"data\": [\n" +
        " ]\n" +
        "}"; os = con.getOutputStream();

        //process response in = new
        String inputLine;
        StringBuffer response = new StringBuffer();

        while ((inputLine = in.readLine()) != null) {

        //return result