Gain the most from your Mimecast investment

Mimecast Training

Our interactive training courses include a mixture of theory and practice, and are delivered in the format that best meets your needs. View our training videos, attend one of our technical webinars or schedule classroom training. Our experienced instructors will help you gain the best return on your Mimecast investment.

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Technical Webinars

Each instructor-led technical webinar is one hour in length and designed to help administrators master a particular Mimecast service. Ask questions related to your specific environment and get the answers you need to be successful.

Technical webinars are available on the following topics:

  • Administration Console Basics - This is the first technical webinar that anyone new to Mimecast should attend. An introductory session that explores the Mimecast Administration Console covering topics such as the connections into and out of the organization's infrastructure, the default account configuration and how Mimecast is designed to process emails. 
  • Gateway Policy Configuration - The second technical training session in the series which covers policy configuration.
  • Targeted Threat Protection - The third technical training session in the series which covers Targeted Threat Protection and associated Policies.
  • Mimecast Synchronization Engine - Covering everything an administrator needs to know about the Mimecast Synchronization Engine from installation to the dashboard, tasks to monitoring.
  • Stationery Essentials - Mimecast offers functionality for email branding components to be applied to regular day-to-day emails.  Explore email branding functionality and consistency of brand application through a centralized set of administrator-controlled policies in this technical webinar. The application of legal disclaimers for compliance purposes will also be discussed as will available reporting and tracking options.
  • Archiving and eDiscovery Essentials - The basics of archiving and email retention are covered in this technical webinar including details on how to perform archive searches and how email retention works. It also looks at archive searches from the end user's perspective as well as exports and eDiscovery fundamentals.
  • Employee Productivity and Mobility - Attend this webinar to understand how to use application settings and how to control continuity during a planned or unplanned outage scenario.

Click here to download all webinar descriptions.

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Training Videos

Access a full library of administrator and employee videos on our YouTube channel. Gain more insight on the following topics:

  • Employee continuity and archive search - Work with available tools and applications for employees to access email data at all times.
  • Email security services - Work with secure email delivery mechanisms and data leak prevention.
  • Content and attachment handling - Use available tools to reduce load on local infrastructure and synchronize additional data to Mimecast.
  • Exchange mailbox management - Use available tools to reduce load on local infrastructure and synchronize additional data to Mimecast.
  • Email branding and signatures - Apply corporate identity components and legal disclaimers to emails, and include dynamic signature elements.

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Classroom Training

 Interested in a personalized, face-to-face experience? In selected regions Mimecast offers classroom training sessions on the course subjects below. These one-day courses are delivered at either our regional offices or your location.

Mimecast Technical Specialist

  • Understanding the basic concepts behind the architecture
  • Basic Navigation and Functionality of the Administration console
  • Mail flow behaviour and connectivity
  • Manage administrators, users, groups, and domain
  • Functionality and application of Policies
  • Manage and user End User Applications (MPP/MfO/Mac/Mobile)

Mimecast Technical Professional

  • Understanding of the Monitoring Queues
  • How to utilise Track and Trace
  • Common Gateway Troubleshooting queries
  • Additional Policies covered
  • Custom reporting 
  • Service Monitor Navigation and configuration 

Click here for more information about the classroom courses.

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