Ecosystem

Remediation time reduced from 6,500 man-hours to 270

A large restaurant chain was regularly targeted with phishing emails that required investigation and action by its IT team, a process that took from one to three hours for each email. Amount of time spent addressing this one problem alone? Roughly 6500 man-hours a year.

There had to be a better way, and integration of its email security solution (Mimecast) with its SOAR provider (Demisto) turned out to be the answer.

By integrating Mimecast’s message search, URL decode, and block sender capabilities into Demisto, the company was able to reduce the time required to investigate and remediate phishing emails from 6500 hours a year to just 270.