Sales Operations Administrations Assistant Graduate

Department
Sales
City
Sandton, South Africa

This role will provide an exciting challenge for a world class individual who wants to stand out in an entrepreneurial environment, within a relatively new division within Mimecast.

About Mimecast

Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 10 offices around the globe including Johannesburg, Cape Town, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly multinational business with a wide array of opportunities for the right people. 

Not many people can say that they work for a business that has achieved such staggering year on year growth as well as so many prestigious industry awards which highlight and recognize this growth as well as Mimecasts’ stability and forward thinking approach to email. We've worked hard to thoughtfully build great products that truly address critical business needs. And we're proud to be recognized by thought leaders in the technology community for all that we've accomplished. Some of our awards include being awarded the Network Security Award At Computing Vendor Excellence Awards (2016), named Security Vendor Of The Year at The CRN Channel Awards 2015 , ‘Best Customer Service’ in the Excellence Awards section of the 2015 SC Magazine Awards Europe (we were also a finalist in the ‘Best Email Security Solution’ category), and named ‘Cloud Specialist Vendor Of The Year’ at The CRN Channel Awards 2014 , to name a few.

We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast. 

To ensure continued accelerated growth we are looking for brilliant graduates to join our super charged Team where your energy and commitment will have a direct effect on your own value creation.  To be successful you need to be excited by the opportunity to apply your progressive knowledge and thinking as well as by the opportunity to continually stretch and learn.  You will not be ‘a number’ so with that comes greater responsibility and commitment.  Be ready to operate at full capacity!

The Mimecast Graduate Program

Commencing in November 2018 and extending 12 months the Mimecast Graduate Program aims to provide young and talented graduates with an opportunity to receive the best start in their careers in one of the most progressive Cloud technology companies in the country.  

We are looking for an ambitious, go-getter, who wants to hit the ground running and learn the ins and outs of their prospective future careers by giving them a hand’s on approach.  With 10% of our work force being part of our Graduate Program, this is a great opportunity to develop yourself with scarce skills in the world of Technology!

 During the course of the 12 month program you will focus initially on core skills training to develop the personal and professional skills needed to establish yourself within the Mimecast community.  Thereafter, you will progress into the relevant division in which you have been appointed, where you will have a dedicated mentor, ready to groom and guide you in your first year of work.

Brief Role Description:
 

This role is based within the Sales Operations team.

 

A Sales Operations Administration Assistant is essentially the primary point of contact for Customers and Partners when it comes to discussing and/or renewing of the Mimecast Service. The role is focused heavily on transactions, retention and revenue.

To fulfill this role you must have an inbuilt desire to be efficient, accurate and be at your best multitasking across a range of time sensitive activities.   The Sales Operations Team is one of the newer and growing teams across Mimecast.

As a Sales Operations Adminsitration Assistant your admin; customer relationship; finance; communication and MS Office skills will be developed and you as an individual will be upskilled and mentored to ensure a professional approach in dealing with Partners and Customers. You will become accustomed to Customer & Partner Renewal Opportunities and Sales Orders within our CRM system and Reporting on progress against defined monthly targets This role reports directly to the Commercial Customer Manager.   

Key Responsibilities:
  • Accuracy of Customer & Partner Renewal Opportunities and Sales Orders within our CRM system
  • Timely processing of Customer & Partner Renewals
  • Working relationships with Mimecast Finance Team, Go-To-Market Teams, Customers & Partners
Essential Qualification/s:
 

The successful candidate must have completed the following in the last 2 years:

  • Transactional Admin Diploma/ or Equivalent e.g. Business management, Finance or Secretarial
 
Essential Personal Characteristics:
  • Energetic; Dynamic, and dedicated professional
  • Tenacity to follow a transaction from end-to-end with excellent attention to detail
  • A desire to succeed in a fast-paced environment in order to make a difference in the team’s administrative procedures
  • Driven for success
  • Adaptable and flexible
  • Neat and presentable
  • Structured

Only completed applications will be considered. A completed application must include: CV; completed application form; ID, Qualifications and Academic Transcripts.

Graduates over the age of 25 years and/or graduates who have not completed their relevant degree or diploma in the last 2 years will not be eligible for the program. Complete and eligible applications must be received prior to 15 September 2018 as applications close on the 15 th of September 2018.