Daniel Gradidge

July 12, 2016

  At Mimecast, delivering the best customer experience is at the heart of everything we do. Whether before becoming a customer or when using our services, our mission is to meet and exceed customers’ needs and make the experience easy and enjoyable.

The Mimecast Administration Console allows customers to manage all aspects of their Mimecast service from a single web-based console, including security, Targeted Threat Protection, Archiving and Mailbox Continuity. It  underpins the simple, fast and effective email risk management we deliver to our customers. That’s why I’m thrilled to announce the general availability of the first of a series of improvements we are making to our Administration Console.

For now, let’s talk about phase one of this upgrade. This first phase delivers a complete revamp of the top-level navigation and improvements to the service dashboard. These enhancements make managing Mimecast services even easier and more intuitive.

1. Menu Structure:

The top-level menu is more simple and intuitive for easier navigation.

2. Favorites:

Bookmark your 10 favorite items for quick access from the main screen.

3. Mimecaster Central Search:

Search our customer community and knowledge base from directly within the console.

4. New Contemporary Dashboard:

A redesigned dashboard features a cleaner layout making it easier to see what’s important.

5. Notification Feed:

A scrollable list of service status notifications and product news.

6. History:

Easily go back to what you were doing with clickable recent history links.


Ready to learn more and get started? Watch this video now for a more detailed run-through of the new features. You can also visit Mimecaster Central to learn more, access the upgraded Administration Console, leave feedback and ask questions.


Gartner Symposium ITXpo: Driving Digital Business

by Daniel Gradidge - Vice President of Customer Experience

Next week the Gartner Symposium ITXpo kicks off in Barcelona, with the theme of 'driving digital business'.

Mimecast will be joining a host of technology leaders at the event to share our perspective on how IT is being redefined in the era of cloud services, corporate memory, and advanced threats.

It's no wonder that with this backdrop the ITxpo series is becoming so popular. A new chapter is emerging for CIOs. In some cases the role is merging with CSOs to create a new function in the business. There are some big questions which should be asked to inform how or even if this integration will take place, which we covered in part on this blog last month but will be bought into sharp focus at high level events like this:

- Security governance:how will organizations cope with the increased rigour and business-as-usual buy-in for IT projects from the rest of the business.

- Mobile Device Management: how do IT teams control the risk profile of mobile device seamlessly and with scale?

- Cost: how can CIOs empower the business to maintain principles of data security?

- Data Migration: how SaaS vendors like Mimecast can help you plan the migration of your information archive to the cloud.

If you'd like a meeting and/or schedule a demo you can of course drop in to see us at Stand S10...we’d be delighted to chat and understand your business objectives in more depth and how Mimecast can help you achieve these.