The just-released The Forrester WaveTM: Information Archiving Cloud Providers, Q4 2016 provides a fascinating touchpoint on the rapid evolution of the State of Archiving. We hold Forrester Research in high regard as a global leader in research and advisory services.
The report is based on service demos and interviews with both vendors and users. It’s an honor just to be included in this report, let alone to have earned Forrester’s recognition as a “Strong Performer.” We’re delighted to have our archiving business recognized in this way.
As a snapshot of the archiving market, we feel the report offers three key insights worth reflecting upon.
TAKEAWAY #1: THE FORRESTER WAVE REPORT PUTS MIMECAST IN THE COMPANY OF AN INTERESTING MIX OF VENDORS
We fully expected to see some familiar rivals in this report, and in this Forrester analysts didn’t disappoint. Yet there were a few surprises as well. Certain vendors that our customers frequently ask about somehow didn’t make the report.
On the other hand, there were some vertical-market specialists that rarely if ever come up in customer conversations, or even in other analysts’ archiving market research. We were also a bit surprised to see some well-known Enterprise Content Management (ECM) specialists in the mix.
TAKEAWAY #2: THIS REPORT SAYS A LOT ABOUT THE FLUID STATE OF ARCHIVING
Mimecast was founded in 2003 as an archiving SaaS provider. Archiving is in our DNA.
Understandably, other vendors bring their own unique origin stories. Those included here include companies with roots in records management, instant messaging, and content workflow automation. There are vendors here who rose to success by focusing on call center customers, financial services providers, law firms, and other verticals.
What brings us all together? The domination of knowledge work, the emergence of information retention regulations, and the spiraling legal exposure that all organizations face.
TAKEAWAY #3: WE DO WHAT WE DO THANKS TO OUR CUSTOMERS
We developed our proprietary Mime|OS both to leverage cloud economies and to overcome cloud scale, performance, and other challenges. Then, as we all know, the web matured, and with it, cybercrime. As these threats morphed and mushroomed, our customers’ needs expanded.
In responding to these needs, we found that Mime|OS provided the ideal foundation for delivering new categories of security and continuity services. More recently, our Mime|OS and unified cloud architecture have proven a boon for simplifying the buildout of our API library, which in turn will let us accelerate the pace of service expansion.
Further, without our customers, there’d be no Legendary Customer Success.
THANKS FOR THE PRIVILEGE
So again, we’re indebted to the analyst community for recognizing our hard work and accomplishments. We also recognize the contributions of our partners, for teaming with us, and sharing our successes. Finally, infinite thanks to our customers. You keep us focused and offer vital course-correction in this fast-paced world.
We wouldn’t have it any other way.
The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc.
Stop me if you’ve heard this one: my first week at Mimecast went so well that my manager sent me to Indianapolis for the state’s presidential primary.
Full disclosure: Indiana’s presidential primary happened to coincide with the 2016 Midsize Enterprise Summit (MES) East. MES East is The Channel Company’s largest-ever independent gathering of midmarket CIOs and senior executives, and a great opportunity to catch up on new market developments, services, and products.
We’re big fans of MES events (we’ll be at MES West in Austin this September), both as a vehicle to learn what IT executives are focusing on, and to share our updates with them. So while there was plenty of side chatter about the race for the White House, at no point did it distract from the urgent business matters at hand.
This year’s theme, “The Big Shift,” was well suited to the discussions Julian Martin, Mimecast’s VP of Product Marketing, led in our Boardroom Sessions. Why? Because companies are now faced with an unprecedented mix of reward and risk as they migrate to the cloud. And, we seem to have reached a critical inflection point in that migration.
The vast majority of execs we met are committed to their cloud transformations. We heard the same goals over and over again: to streamline operations, shift from capex to opex, and improve scale and agility. But, they tell us, it’s no cakewalk. Our Boardroom and expo booth guests shared plenty of war stories, many related to email.
Email is usually the first platform organizations move into the cloud. It’s the business application that IT departments are most comfortable relegating to a third party to maintain. Yet it’s also the ultimate Killer App, a vital conduit – and repository – for business-critical and strategic information. Whether cloud-based or on premises, email data is crucial for closing sales, negotiating, and brainstorming.
It’s no wonder that email has also emerged as the single biggest threat vector for attacks on corporate information.
This was the central message of Julian’s Boardroom Sessions: it’s just as important to deploy a layered security solution for cloud-based email as it is when your email servers are in your data center. Cybercriminals have demonstrated boundless creativity in their efforts to exploit technology and human nature to breach corporate firewalls, access sensitive data, and steal billions of dollars. Even as email attacks appear with alarming frequency in news headlines, these exploits continue to grow bolder and more numerous over time.
The good news is that our guests were completely on board with Julian’s message. Several IT execs recounted their own personal experiences of phishing, whaling, and impersonation attacks. If you were among them, we thank you for validating our observations. And, special thanks to Mimecast’s customers who were willing to share your ideas, your views on how our services have helped secure your operations, and what you’d like to see on our roadmap over the coming months.
Finally, a huge note of thanks for nominating Mimecast in the Vendor Best in Show and Best Solution categories! We were blown away by your recognition, and grateful for all of the feedback you provided. We’re excited that Donald Trump and Bernie Sanders weren’t the only winning candidates in Indiana last week.
We hope you can join us this coming Fall in Austin for MES West. Until then, if you want to stay abreast of email security happenings, please visit our Security Center and sign up to receive our Security Advisories.