Office 365 is becoming more and more popular with businesses. However, the reason for its success – one cloud for all things – is also its biggest weakness. What happens when Office 365 goes down?
Certainly Office 365 is not the only service to suffer outages, but when one service covers so many mission critical functions in the business it becomes more than a traditional business continuity issue.
For years IT teams have built disaster recovery plans and systems predicated on the belief that IT fails and you always need a plan B. Nothing changes in a cloud first world. Cloud services clearly fail and if you don’t have an independent continuity service, your email will be down until Office 365 gets it back up again. And you can’t control when that will happen. One hour. Five hours. Days.
So take a leaf out of the on-premises risk management handbook. Make Office 365 safer with the addition of an independent third-party continuity service.
Office 365 service outages will continue. Sometimes these will be very disruptive because they affect an entire region. Other occasions may only see some customers or group of employees affected. But outages do and will happen. It’s irrational to expect them not to happen.
Many of us now live in a cloud-first world. So the question to ask ourselves is – what will happen to me when Office 365 goes offline? Do I have a plan B?
For all its strengths, if you rely 100% on Office 365 for your email you are asking for trouble. It’s just a matter of time.
Find out more about how we can help keep your business running during an Office 365 outage here.