The Shape of Email

Find out what IT professionals think

Find out what end users think


What Mimecast knows about email

On this page is a snapshot of the typical inbox of an end user.  We’ve used data from our grid, analyzing hundreds of thousands of emails, to give an account of typical email volumes, size and frequency.  We will track this over time and keep the information regularly updated.

Grid Data Statistics

These shapes show how end users define email quality in their inboxes. The slider on the left shows regional differences across UK, US and South Africa. The slider on the right is our idea of what really good and really bad email quality looks like.

It’s in the interests of every business to ensure that inbox content encourages productivity and doesn’t get clogged up with too much low value information.

The shape of email

User archetypes

Data table for the left hand chart

Data Set Spam into your inbox Personal emails Low level work emails Functional work mail Essential work email Critical work email
UNITED
STATES
8 10 17 25 26 14
UNITED
KINGDOM
8 8 18 25 28 13
SOUTH
AFRICA
8 13 11 21 30 17
TOTAL 8 10 16 24 28 14

Data table for the left hand chart

Data Set Spam into your inbox Personal emails Low level work emails Functional work mail Essential work email Critical work email
HIGH QUALITY
USER
1 5 9 15 30 40
UNDER
CONTROL
3 10 16 24 27 20
OUT OF
CONTROL
19 40 16 13 6 6
JUNKBOX 40 21 25 8 4 1