How does 'always on' email service work?

  • During an email server outage, or network failure the Mimecast service automatically queues new email for Microsoft Exchange.
  • Mimecast then delivers this email to a disaster recovery inbox that can easily be accessed by either webmail or through Outlook.
  • Users then have access to new email before its delivery to the mail server.
  • Once Exchange is back up and running, all queued email and any new email created during the outage is delivered to the mail server