JUSTIFYING MOVING EMAIL MANAGEMENT TO THE CLOUD

This Forrester study builds a composite case study that measures the financial impact of using the Mimecast service in a $1 billion business services firm with 5,000 users that operates a large headquarters and two branch offices overseas.

Key benefits:

• Avoiding on-premise archiving and replication costs. Avoiding the costs associated with a new email replication solution and refreshing an existing on-premise email archive solution were the most significant benefits identified in this study. Customers avoided hardware and software costs plus the associated internal and external costs for planning, integrating, maintaining, and operating the solution.

• Maintaining email availability. This mitigates the risk of revenue and productivity losses. Mimecast customers acknowledged the advantages of ensuring availability during planned and unplanned email downtime.

• Reducing costs. The Mimecast solution resulted in the decommissioning of a legacy email antivirus solution and the cancelling of a third-party email filtering service.

• Making productivity gains for email users. Mimecast customers identified productivity gains for email users because of time saved searching for emails (e.g., eDiscovery) and dealing with spam issues. To create a conservative and realistic quantification of end user productivity gains, Forrester has aggressively risk-adjusted this benefit.