Posted on 6 June 2010

Dubai, UAE, 6 JUNE 2010: The Al Habtoor Leighton Group (HLG), one of the largest multi-disciplined contracting groups in the Middle East and North Africa,  has selected Mimecast®, a unified email management company offering SaaS-based email security, continuity, policy control and archiving, to enhance the reliability and performance of its region-wide email operations.
 
HLG is recognised as one of the region’s largest and most diverse contracting groups, providing end-to end contracting solutions in building, civil engineering and oil and gas throughout the region. The company opted to deploy Mimecast Unified Email Management (UEM) Express across the entire HLG operations, attracted by the 99.999 per cent guarantee of email uptime for its workforce. The Mimecast solution has made an immediate impact by significantly reducing business continuity risk for the organisation through its managed archiving system and a proven disaster recovery process implemented across the group.

“Given the high susceptibility to internet downtime, we recognise the business risk of communication interruptions and the potential for impact on operations,” explains Naghman Rafique, Group Head of IT for the Al Habtoor Leighton Group.

“We have around 3,000 email users, with high flow of email transacted on daily basis, which makes this a mission critical application. We can’t afford to be unprepared, especially when we are striving hard to ensure that HLG IT & Systems Department achieves worlds-best practice, a strategic management vision. Mimecast has all the potential to be a central component in our business continuity and disaster recovery strategy,” added Naghman.

In today’s commercial environment, email is considered a critical business system that has to be up and running 24x7, with no downtime or service interruption. HLG identified that email system offered by the previous provider lacked a robust continuity and archiving solution. The central exchange server was taking the toll and, as a result, the high volume of email – often with large attachments – was causing delayed delivery and clogged data pipes at certain hours of the day. Mimecast’s solution introduces new processes and policy control to HLG’s email system, with all emails to and from the company now passing first via Mimecast, where traffic is automatically archived and directed to the relevant office location to provide security, speed of delivery and back-up in case of any system interruption at individual locations.

Mohammed Naqui Mirza, Mimecast’s regional director Middle East, said: “In the Middle East, we frequently experience interruptions to online communications, whether through the severing of deep sea cables connecting the region or a more localised power outage. If unprepared, businesses bear consequences that extend well past an initial communication downtime and staff frustration, with impacts extending to customer experience, reputation and – ultimately – sales. Our work with Al Habtoor Leighton Group exemplifies a company that has considered these risks and sought a solution that protects itself with a managed and secure email system.”

Unified Email Management Express provides a groundbreaking approach to the way companies manage their email security, continuity and archiving with no hardware, software or capital expense. The typical stack of email technologies; like gateways, anti-spam systems, email archives, continuity facilities, email marketing, policy control and virus protection, are all replaced by the Mimecast service. Mimecast provides a single service that integrates with the existing IT structure and can be completely controlled.

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