Terms of use

These are the terms and conditions of use for www.mimecast.com (Site). 

By accessing the Site, you are indicating your acknowledgement and acceptance of these terms and conditions.  These terms and conditions are subject to change by us at any time in our discretion.  Your use of this Site after such changes are implemented constitutes your acknowledgement and acceptance of the changes.  All sales of services are subject to our standard terms and conditions.  

Access to the Site

You must ensure that any registration details you provide are accurate. You are responsible for maintaining the confidentiality of your login and password, and you are responsible for all uses of your login and password, and PINS, whether or not authorized by you. You must notify us immediately of any unauthorized use or other security breach of which you become aware. We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions or if any details you provide for the purposes of registering as a user prove to be false.

It is your responsibility to ensure your computer system meets all the necessary technical specifications to enable you to access and use the Site. We cannot guarantee the continuous, uninterrupted or error-free operability of the Site. There may be times when certain features, parts or content of the Site, or the entire Site, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the Site, or any features, parts or content of the Site.

What you are allowed to do

You may only use the Site for non-commercial use and only in accordance with these terms. You may retrieve and display content from the Site on a computer screen, print and copy individual pages and, subject to the next section, store such pages in electronic form. Additional terms may also apply to certain features, parts or content of the Site and, where they apply, will be displayed before you access the relevant features, parts or content.

What you are not allowed to do

Except to the extent expressly set out in these terms and conditions, you are not allowed to:

  • engage in any activities through or in connection with this Site that seek to attempt to harm minors or are unlawful, offensive, obscene, threatening, harassing, abusive or that violate any right of any third party;
  • store pages of the Site on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all of the pages of the Site;
  • monitor, gather or copy any content on this Site by using any robot, "bot," spider, crawler, spyware, engine, device, software, extraction tool or any other automatic device, utility or manual process of any kind;
  • remove or change any content of the Site;
  • attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted; 
  • create links to the Site from any other website unless: the link is not misleading or deceptive and fairly indicates its destination, you do not imply that we endorse any other organization, website, products, or services other than our own, you link to (and do not frame or replicate) the home page of the Site, and the linked website does not contain any content that is unlawful, threatening, abusive, libelous, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party.

All rights granted to you under these terms and conditions will terminate immediately in the event that you are in breach of any of them.

Intellectual property rights

All intellectual property rights in any content of the Site (including text, graphics, software, photographs and other images, videos, sound, trademarks and logos) are owned by us or our licensors. Except as expressly set out here, nothing in these terms and conditions gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Site. In the event you print, copy or store pages from the Site (only as permitted by these terms and conditions), you must ensure that any copyright, trademark or other intellectual property right notices contained in the original content are reproduced.


Mimecast may make improvements and/or changes to this website at any time. Although we attempt to update information on this website periodically, the information, materials, and services provided on or through this website may occasionally be inaccurate, incomplete, or out of date.  Mimecast does not have a duty to update information contained in this website, and will not be liable for any failure to update such information.  We make no representation as to the completeness of any information on this website, and we undertake no obligation to update or revise the information contained on this website, whether as a result of new information, future events or circumstances, or otherwise. To the fullest extent permitted by law, we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content. It is your responsibility to verify any information contained in this website before relying upon it.

We cannot and do not guarantee that any content of the Site will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

Your personal information

Use of your personal information submitted via the Site is governed by our privacy policy.

External links

This website contains links to other websites. We assume no responsibility for the content of such websites or for anything provided by them and do not guarantee that they will be continuously available. We shall not be responsible for any loss or damage which may result from the information on this website or any other website linked to it. The fact that we include links to such external sites does not imply any endorsement of or association with their operators.


Nothing in these terms and conditions shall limit or exclude our liability to you for death or personal injury caused by our negligence or for fraudulent misrepresentation or any other liability that may not be lawfully limited or excluded. 

Subject to this, if you are a consumer and not a business user, in no event shall we be liable to you for any business losses and any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable, and if you are a business user, in no event shall we be liable to you for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses.

These terms and conditions shall be governed by English law, and you agree that any dispute between us regarding them or the Site will only be dealt with by the English courts, provided that, if you live in a part of the United Kingdom other than England, the applicable law of that part of the United Kingdom will govern and any dispute will only be dealt with by the courts there. Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.

Contacting us

Please submit any questions you have about these terms and conditions or any problems concerning the Site by email to info@mimecast.com, by telephone on +44 (0) 207 847 8700 between the hours of 9am to 5pm, Monday to Friday or write to us at our registered office: CityPoint, One Ropemaker Street, Moorgate, London EC2Y 9AW, United Kingdom. Our VAT registration number is GB 123 4197 34.

We are a limited company, registered in England.  Our registered company number is 04901524.