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Computing: How working with a third party can guarantee availability of email for your BlackBerry workforce

Maximize email uptime for your mobile workforce with Mimecast BlackBerry Continuity Services

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BlackBerry smartphones are an essential business tool for many employees, and keeping email flowing to those devices during planned or unplanned outages is critical.

In a recent survey, commissioned by Mimecast, we found that:

  • 35% of organisations had suffered a BlackBerry Enterprise Server outage in the previous 12 months
  • 21% said the inability to access mobile services had damaged their organization’s reputation
  • 58% of respondents had received complaints from senior executives about BlackBerry email downtime
  • 23% of organizations have no BlackBerry email continuity solution in place at all


Read the new white paper, based on this survey, entitled “Keeping the enterprise agile and mobile” to see the benefits your business could derive from implementing a business continuity solution for BlackBerry devices.

Our customers

  • “ "It took a tremendous amount of trust for me to throw away the in-house email security infrastructure I’d built over the years and put it in-the-cloud. I feel extremely comfortable that, with Mimecast, I’ve put the Boston Celtics’ email delivery and receipt into the hands of experts. Mimecast's support team has it down to a science. With the flick of a switch, we turned our entire mail-flow over to Mimecast and placed our email management in the cloud. It all went without a hitch and has been running flawlessly ever since." ”
    Jay Wessel, Vice President of Technology, Boston Celtics
  • “ At the very beginning, there was uncertainty about placing all of our email management off-site. But the feature set won us over. With one service, we could get not only anti-spam and anti-virus, but also email retention and retrieval, disaster recovery and policy management. I have been dealing with IT vendors for years and it’s very rare for me to find a vendor that I completely trust. Mimecast’s attention to detail, their support and the quality of their people are outstanding. Mimecast does exactly what they said it would do. ”
    Jerry Hook, Manager of Windows Systems, University of Tennessee Medical Center
  • “ Mimecast has really given us a great option for email security. The amount of spam that we were fighting before with the previous vendor was just out of control. We made the choice to go to Mimecast, because we had heard from so many people that the things that we were seeing, they weren’t seeing. When we moved to Mimecast, it was instant gratification for our users. Spam just went away. ”
    Damian Burdette, IT Manager, Taylor Porter Brooks & Phillips LLP
  • “ When you take into account all the costs associated with our previous system – the tape, storage, integration, staff time and three point solutions – Mimecast has reduced our overall cost of email management by about one-third, even as we added new capabilities that we didn’t have before. In fact, the total annual cost of Mimecast is less than what we used to spend just on tape each year. But more importantly, we now have an archiving solution that works. We were able to replace three point solutions with minimal impact on users, and we improved our service. You can’t put a price tag on that. ”
    Chuck DeMille, Director of Network Infrastructure and Security, Fish & Richardson
  • “ Thanks to Mimecast’s delivery routing policies and the intelligent MTA, we were able to quickly and simply create a single consolidated namespace across multiple systems and directory structures. ”
    Laurent Leclercq Head of group IT operations