Account Manager
Job Purpose
The successful candidate will be equally comfortable selling directly to end users or through a channel partner. The candidate will be a highly ambitious self starting individual who understands that their success is their responsibility. They will need to be quick to learn, articulate, personable with a strong attention to detail. This is a national Account Management role although the individuals will be expected to work from our southern based offices. The ability to conceptually drive the value of the Mimecast proposition to the existing client base will be required. The prospective candidate will need to quickly develop competitive vendor knowledge, along with the ability to liaise with multiple departments within the business to manage all client related requirements.
Primary Duties and Responsibilities
- Achieve monthly/quarterly/annual renewal and up-sell business targets
- Develop a cohesive territory plan for your territory and execute effectively against that plan
- Partner Development - The individual will be allocated a number of partners that they will be expected to work with and develop to assist in client retention and up-sell. This will involve sales and technical training, marketing & business planning
- Build and maintain relationships with clients and business prospects
- Business Administration –manage the reporting of the KPI’s* and general Net Suite (CRM) housekeeping
- Monitor and report on activities and provide relevant management information
- Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development
- Attend training and to develop relevant knowledge and skills
KPI’s are still to be finalised but will include:
- End user visits
- Number of net new upgrades / opportunities / increased renewal value added to the pipeline and forecast
- Prospect Management (responsiveness and success ratios)
- Pipeline Stats – pipeline movements
Person Specification
- Results-oriented with a positive outlook
- A natural forward planner who critically assesses own performance
- Presentable
- Articulate
- Tenacious
- Strong communication skills (Written and Verbal)
- Strong prospecting and qualification skills
- Team player
Previous Experience / Requirements:
- Minimum 2-3 years IT sales experience (ideally within Email/Messaging but not essential)
- Ideally with experience of both Direct & In-Direct sales roles
Reward
The role offers a competitive rewards and benefits package. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities.
Suitably qualified applicants should send a CV and summarise why they would succeed in the role by email to careers@mimecast.com
